Research
June 10, 2015
South Korea's Dongdaemun Design Plaza
By Joe McCarthy
Digital contactability, the ability of a retailer to accurately target a consumer through digital, will transform the luxury industry, according to a new report by ContactLab and Exane BNP Paribas.
{"ct":"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","iv":"6483d1259de1e2a521c065582fde8d9b","s":"2623bf6e3779618e"}
Share your thoughts. Click here