Research
June 10, 2015
South Korea's Dongdaemun Design Plaza
By Joe McCarthy
Digital contactability, the ability of a retailer to accurately target a consumer through digital, will transform the luxury industry, according to a new report by ContactLab and Exane BNP Paribas.
{"ct":"WVEECTHrXFn2b9Tn0sMfyBq7dONlDehtzWSn0QifWsbKpmul+l2q\/pu4IKjvO8mGk1K53OqGTD1gdFHflcosr7\/k2OdeYhOewk2bG11WybPoO0R6VxdIlT3dGTcR9d4FN6CnlhqDu3Xya3uggO8we5Q1zmwtAPvCH2I+Zyg2HEi8+lWQ9eDhSMS2ay\/eIlXfkL4QHPFFGMEYOCZN6uIeFElgsbCJXciCn6ogbBw6tlYgPRDcsy+2ov8JWNR38x\/dm1aW7b9ZIyyM6WPQ4hm3PznnKWM33nqLXvNGeGyv9g89TOMV2o0iUpX280dcr9UHn5BzDkxwBWvvwXdrklLS5KsZs7bvoELol88jHoG2poj7S+V1ghExFVS4zfs4PFS6d8ICIq0Tkq2qHHuZK++tFv24Uln1VMs0hX\/nGhZLJCXApGVtiWJ9OryGtO4Ql2ls7yzf50foBoZK09vsMLh+cqshzLmkI28s9HIJte8SX8YTiU9l4tz1ItPI3+J+\/Fi67Qoh5e\/WmdJqqBsoTt4ml1M3TXKF1b1fgYOBJ5GcIz61+E615PT0DM3OtN9X2GkZ87XEeol5hfqcpP3HkAmYFT5vK5D7c8Z\/WWjrkavDmjAONUnoKfOUrD1WQBl9onfWi5+bXxC1ul3iRRO9uoRKgYBY33Tw7\/UYy7L+QL7sa8mCkoW7L+dSKM2OMXKMCyskJTEAiQNSNoP27qJgr853Rhie+\/GCUrgJdQrSzO\/I3Rt4fzzsjW\/9zDR3mBcJn1lj0Kmhtdn\/rQo7pj2iWicoilalY2wYHn7Q5RPuATKna9kkA+Swv3YCVaS1gFkLmhWotMODsJP2Pv9Y8g14k4oW2tkiKOiEe74pham8DNbTf3i1FRr\/lya2KZcr3yz2syJNYpSoLuyoiyoeyNtEUa2FmoVvLSdQoY75JL6oVIXepDA87\/yrEEsqUn3X8D6nH1F9h4FflMQb2aaMQ\/2zryYXk3SfVNhZu+T4PrFVvpkBQc9HFCTTDf1ARrXwJXIA\/XcEkXYjWSCb5LYwjBO2b74UfcWojR1CGvUIo0I1ITZlmWyfPm7R\/guOshaJPxJIxFdfgmiLC6BBXcEustYP7C5cDYws2wVgFv0Wa5BFzI9miQ1jKRQ82syuHhjhJpT1bNQ8ZRje0qdns7D9hhIPhnhWDi+G3zlWZDf9xw8uwUQsU4M2YH6bPDtT8iSm52ev+hVcVFQRFY8IWfTr9JWhF9bvd4t3CbMByfm6omOkFhmdQNedaFmwxkyB9TS91HHzSERHniGurrELAnilntEbbIjcCWHOyLn1cfgl5HyyVaSy13Z2OWaetcq9X85BIimg7BN0yq0zdkbK45U8cLH3E3ic89BiowrU4VgTJE9XlDpPBcLiZKpyJjQLuS6q1lQc56l3qUqifMtG0Nj7kPzRRcQMafZ6mzW9UltLd9tvwyU8CqVzdyg4rDtNpNGnF3AjkJyL2s\/cp49wqtrpgE7eSJcfy1boK2AsfF0kRyviut\/cmWaUZC793qxBpZ\/HKFDKn\/YOeSC1iOjznpdy5u9O7axk0zWPZbYr3mn+2Lj6AZ0vYO90+uofvdX2WyXzkR1+S224JU7GfN1S6hPaxz+u3o1Le4c61obZ3vBTCe0Jv6BieTR45zBkIz\/FJbxfobc9LHoZKAisiksYI+qGXXG57bT3m4m\/TDU684gVZXabUM1N60PhQ+wjMJyLtVgyXFRx7iZSQgynrOSSW5QVARACexmB8VkTjQrGZUl6bPYMvX6Blhu+IdpWc7BOnaV45dU3H1DjFVKxiQDKx\/MtkqhuRdzAOolc9ebduagOg0mHtN8o5SLUogDJIegGb7ec+A9eMBvZpi4J4ChHgC\/BxJIHUIJhLW0aisiRdHiBiGu5jKb7IMqCjlyQZnEaowY9INDhIfCW+yuOXlc5Sh3\/g1L6IBNwweXymf3ldNhQaSNB3KH6+lPcwuyrMAKx7KhMpAIttCF7sRPXA4XHImxwiuNtEnnNKGXJrRyY2kbNd1+aClXKoM0WV8a6PTgAOLlv85hQ1R6N6YT7d8dn4J\/embUcSIXCftwnpS+LPp2ePFZnuBq\/p3Q\/ogLFSFCZQWmtkdeTgnbWC6nZCMXsny\/kLXv2pqo7favqmv9rcpyP1ymvAjR26Bo5im+FcK95jPlL8vVFhtZLuTuWcvP0NgNcqohowosKdLq41qxkq8fKmX8MjnjLz63kRycoRIXBss86+OdLjExdEqZq2aX4Jq4wO1Xwhbrf6YDwEx47pW3QSNiaOcAxEqlTkbTNcnvNYSoOH1+b8IR+2Fuj6TbCoBbs\/DMHS+PpTHykzZ8wqrm2twLG9q0htX4U4LiaAi23iiG5HlvQpI35Z\/DCjJK8DnTP89tGGtbVKMYJ4QH6qEO58criHvY7\/FRBRsBpItyMa9iLkPbVZ9mfmDgzUfLezvthcGpR1OMk9hMSuCejzH\/HiS84BDBM7XK1Rinpzy4flBQbiD5xzeU358F9zx1FVdA\/b\/4o5qyG6uJxE6hKSmrEUtYl70a5DjlkTg2N7RLITqRb1EP1KO+prEDaC4H4i4bHbyYe64aUWh3hoDzvj7FGCx\/L8lTJLxOg13zpkAZzqheRktkdoXw1bUFb+zG0RIcdTKaU0ZWNt26z0RO3NSsASBxnk+gmC8NOim9RhcdkZAyCYYEw0QzKugezKN\/VaeDJWTAFcGPmxvdy33MuK9WhyXEINzbCX\/yvLww0M1Qh7SZero2wi57k3p2Wyi6aNtzBDgB+g\/C0W5i\/H+jsWWmFhgi4rFky1xHMN7sCkS7iAWE53ASmdEWwiZd20lB4Qoo1l9qYheKZ4dSMG2HGkXZz8HvWpn2HhWwwLCn4YlN7p\/pnQKcqsDUV7FDWdO8ICB7Vwk4cmrdqgtW3TKwAN7edl2YR3niYQ8G6qh280NEizuFVQ5dAYNGz+gLc5lZ4niiK2ye+e5y37EV2dn2hZPjOLEie+xYptIABEVMewRi\/NgLwV5TSeaCelcii\/ZUmrnjS\/ewOTSnUJgRZ3Fo168qlSgz8OFM9s3Ftvdlpu2Z4RWwySX2upeTjhXF5bnf9prmshFfyTtiEuqYg+ubjMJhaZJAc3nreSrEGXGaBejXUgMcKDTcGB\/lnP3h0R\/I+neShPsT0ZzRlCGXYw2tJxBZwyaOyJtC++JLauosIRdCpPljA7xwSU2RLuNU8RMX1bLJz2lC\/lVtCtn7vYbT\/7mnNSIRDVdVAqBqXc4+odYhbnRDkpN4C2wvO2QcUgzu6QBtKJH4wu7mUgyv+HjusYrPgACo3U\/e1\/8X1lWxCjrgRBfAaaHfjeiLnnOQ9DvzOJKDZ6+2fA1qUxl2Xw3Qfb+qjuNUh0F2n2XwROldygSUdR4dsYuE+yOrr0eY7G9MQP3VBMs2nHrgbNzyjGBOgOuTjbh0XXUVgM2scqFg7Fca\/ZF1PmoTIOUlPXGYj1Z4KFRrXrzE6uU6pMPqYxGpUrPY+nh+L\/68cAJAcguw5YSueYtmUcdFTBy1wcQwh179EHZ1+hXn1xnddRlDK8g36VpO0Q917GxUTS9PoM0Ps+jvQInXdsNLwrXLNNxaEV8gc+HEipr2eGVQqmqFfNY4yH5PTzsYVqUPMUNCNUXDZS5DzOwwSUwcDNJdc+7Y7qA2cZUd7fvtE7bQfX12vgazORsj5GoSV5Vfvsw8YP64wCpj4PFO7jGxgMGaMYz7ach1BGyzSeFcQt1rFkYKlSJv51L\/d\/q2Mii4NwdC4Vj7Ke2RPEiJQRBj29S31wKjuT0GoZLUEPoY1cjMq0xv68tY09qCVLXnMEBrVHfZ5WwiHpMmWdnMhZxkGNUQkBPDDgPFINs66BmC2VRtZyKPyCY3G+DA+gXcfInRXzvurEDHN9B45wyXcRncPSkXeS18RDP6pMBuchBDclwgmg7ce9qP54nQ8dDLOkWafwP+1zrE\/YQxAsZjhQPXkJoUhJRDyYqHnID1oO9x9UAHy\/CmJD3dB9\/uATOT12nN+ahVgf6TWOHFVX35hAL+Ef\/cDoC5QWsiGDLKJy7XWwBzgOdo1a1T6i8wA0k9YeafcKniXRdCz3uRrM\/APaL9EWeSFkUpX1tO+p39JjiZy\/wfkRRJXG9IPRVzdtpj3N+IifOfWvYYBAV1glFDe3qqZtAe7VLt8cYCWPBOefNglz7WSjV1dOnrmW16EHHZ4WMgTpYzwEMlkVaToxqoQfEdsiLZFngFi1hwvqtV7UkjeybyOKm4BldSEbzIhhsEjQnUphcCCj63VY864iI+uO7v1gR89suYk1aEDhifUROYajGp4OMidr53RrRIH+XF+eaf+80AAWYZaAMFykHSz8fi+7Cm9xlqJEEF+IjL6wBwHbVBy5JQ4hFf7\/UaG0FajpwQPEvNs+If72jZ6wAMWdoE3hkVNZkxLiG4W+2jTuWnWAGzFp6ZspiiSkk7czLpVpF61Zt4Prl5WlmfUwBNImngbg25srRICO8Bfo5dvPYCjJ26iqbQ6UVL4Zxnd05ufW2TwnzN20hYJou291wz3ZBo1PcILSqTo2l1g\/0SmrRs8aXeCh8vKPw0JPNP3ItCs6UsNz\/M2\/b5rnn8\/V7DzPELG54eyVrt8nrCKWineHRydAsPu\/9+Dfv4OgYojrLeb6jSBhYWpiFBD\/SGlYu08gBXSIrSy1b2PNspyPK5j9UHtWF1ddgutOx4xC+sHSVeCHTFUa4gVLaJXVdONFimlE4p62FLgAfvgarBWBessW5Duz1IMd71M2TPolsJmuN1udvBr5LPim5PXYwMnsPmKIBCLT6BGoUN2lxOhcQVceOKOY3\/9+CcdgEKylZOxTBCMhJG3XcJ1hFLYwZ+4YViDoeo49IxMgR\/jd9GvYs1gANuxGK4m\/E2+s+RqC3g90RbQwwUU0CgWtR+ZzGU+ZjGjE\/KEBB1v1TLWJwpVawz2RL+ZwxL2Vza8EQc\/vspyQGz9ilH0UHOuXc4KmIHgP8jtLSOu22XJ14V70gxYEds7ZVavhSJO5ZVYwxPmBpfX0zUFPCBkwzfE7WGKVLJeNPiEw\/vjEDjcZZ1P6TIX+AsXt9AvVZhBqfV4ypwTIdxcnY4iinBlwGSSITMhth8GXPKGjWrzSJPs0in+tGtbnbfKfcML0cLqyOo3q7EdqtdV9\/ePohGLRcbehys00GYZCrc0ewz09E6wf+0o18LZgdcE3vzU5Vo3g008lNxlprNlwWzNknZLpBe3jlAwDaBrPTY\/NXy96f3PTu7uwu81bGCp5pKwQI52by2XDUbap5RLxPn7m771EXYqvIbtOJSlvyLZuu6ZdJVWGO3gHxFH4qlgokooB2tfaA16ahuGD4696e7ilYi\/3bxHu1nXofFR2P6rn89dvyt0ylqjvypFxW24LoRcAc9pzwCrOERRRQfZ234j2npkhxBoxzN+WddTyB40QDlnewL\/BEMGhaYmDRb2\/dHXxkpiqw7jc+9xziG9AZoqkB5SMAx+\/bWmZ4OQGdrGW+IfUDNsvH2JptbdZcBGzi7M9bNFjuGDxvY\/cXY0O5JUvc6HsDRWDnII5Cp6X7xOH2Vpa8TPK2Od8n5MBnibCZfHRle3wuUnmi9Jr2HitdfTFyoVMBW0Rkcym01nVRoTJ7F3x2XXIjmkaCvCr2trIRvi+dbHr2J5GLrnD74tzFk4yNZjOeiVJ3lhsOiGvpvQyfA6JKPYCQSHg9tIz0UgvaW2avZVD41Ay9PjCFZrQ\/ulUCsSgAsubnwyiKNd+D4Iluc3ny4akYXZotccIiWKUq4fttOLi4Fec9nISLjEv07vjs+fRDNb76HiqOnRgn14o3Cpv9fXb6DvRj39lA0Rgz+9AwF2AjxAxg8TjeyrmKWQc++y03GpB5RKannRG4zEJAtL7NTYQxgbqec3FAsf5CcnehSdl+w057rkCqPjBFv6t6lC6grdOZBeS\/LVngEXxuOCJrcmQxGcnjgdegcYHXsQm3dE5LHi+54Um8wQCtYdUtdpTDiQRkCMJC9Ug6bY7aRkNPjcDwhh55sQoZS\/vcPinp1twsA2LFJH9ZsicSEZFvjq\/OZKhvzX0EqnelmGyO2DbkKT9CM\/Y0Wnt6lVwUYMnQGHGFbZFWMML83YHiveGs1gD0SLDfpOQ\/fYpjvuwVYfkczlcDSTV0pxmdPukg\/abzRk96PNtaV0nUwG1YrDE0ReqQs4FPBZwfT8LMZYlbrvQkVm90mXxO2vfq0FSls3IQwKOvv81iKi9Y4rvo+LIHPM3BrFT9P0ZDmBaJmz\/OGnpNb9kz0r2A+rfzQ1sRouMFLWu6wh1AnQUk+ZpIJ0m1EQgRIK3X+GmDnrSEzHE2moydIAHZywBgzHj6ouAexbQxIX78DXsWUT4eyLYZk8dmI2ZDEyioe3XRSP0t+79IN889nj+GsHyOqV2JiE6Z6nA7Cm6KTapsiYrTn9XtnCB3D2B2StBjcNa5Va\/hQ4ezSlMomyAWom2yjn1l4Mo2pw4dLSsZnkv+Yx1QRsgiTO2bzqrAp8r6za8Vz+m6P0MF5lQJfy1REZGnQ75dj9ahvlci4L6\/MxMwVM2LUENQocWmiNEx3cYN6\/1zOMjiB7VOoRO4aiGzTd2QIBuhoQezDfnM1f8R2jl7gGkutFxwsbkBrbmr6qcTdpwMhe8q1V96nmVrMuG2S64YJhH2PlhzuODPve4PXDPnePPRhb7uyK97eZVQJNpJ8RE\/cZ7NfUUBW0bJU7LxygIrcX6IMvlfPU6qEFdmo7XQuxs4oi6fTlbakQ+zoDXqlhRQ7H\/mKbkbkpOAjK4Mmmo28XVbdajt\/qy4ZGWtzQUfOABLOf\/iO7\/EhqugdNDjg40F4CO7Bl4ANlywKSJq1HyN1aXXAbOjPFN8ILxLCoCdViVCjJ0QIepWZZ3HMuy\/uSOM5iLPxinvlKdGQdh5QrAxR3T2oJ2QVGaGSxfVBXSSpci4CR8kf71zkT7a\/KwjSYsFR+ZItfDyj\/lkp6MnCzQcCUDWy4xUPsejScZyKJACWXxUMNtCKhA0qM9Vv8VCpVHu\/GhQByM42\/SCuMMbLMQagk8D++npKSoFPVeOPTDb\/9E6J8f28zXaKQJqfwenMONg56xnPGBWZWqNTGdC0G0aUa5uFBhWKOs3m6zp+88YEzc\/SYfbXwS6rYYXkOMJIHZl7\/DT8OeCgSGNbT3ZOpr+K3NjZFsxd8B4riuJ1t2GlCUoFI8B3q\/bFAumZDKbs++YjQfTcdrZ0gfYfeCXxlcPQBEyCucShERbWLmkaz2UHAeQcwdiZxWvo4MfCv0XZ1C+eE70l3jl+xw2eajL1B7eKQBxA2Re7FRYBWN+bQ239VsIwJSO6SR4OelZGGc598GUkhPmYy1+mKATMJt1xMssfE+\/vlH2bItudIJJWvyaSv7wlKArKSxvJ7ASIU5wzIxSUYVGrn7DKtX+FW3TdGLAEh3NzntuINVmBaEPt+qgyYWTj2pzlMaaQJ\/2usH\/63anCI6kNElqiEuYmL0h0OU2imolR0RKm1GdpROo4l+JSObm8xz6NcchiuwcCgZq6lowAqVmq62IOJKZIqeNRTYRqTDFceHeJ\/Srm277mFc6PnqnalVqGn8FriL6+bf5beMfpofb2mFSRtu2eenNTegrm5CvWqs8qPNbVPOe7RnbJVWY2We+YdcpC0RFF9p9tBzfzx5M6Pdzwj88\/EMzzEe1segm5L3nXIKBrL7GZlXayoDqochu1AfX9jKMaxVZh\/2o6cm2Lwfz6FZrJvEo51n1Ch9cQk9u5kn9ly64RZE1HXnCqHe9y18bPw1mPnCg8EpymNYBHNtfh4F419nv148\/nwj64Jg9sve8YmfbfVvy6I5XVeYiSY7WEFEk16zin9O9l6HrTtUGi0V0m6qrYdwz9Rwh+iN05SGos4w9NSnsnx1r5gPowQderSW4ZW7E3z4V9mnLTspoDoYJ236Ima+WeWKdJ2zi\/OCWu\/3Y0R7R9Qiyk0ch9eKKMirW4BY2VrxvJRxh0jMAu1KW+Rghz3V5B9gsIKC15XTNknFS7GqbUKaajDbNamGDeZ+mJwgQIRN5Pl\/qtWzE7L2lnaAxksXUSJ1qx8MmQc7Pl7OBv2J6p3YjDOiUR9KQ2VVFrdHd3qlLdLkMD0RDr\/bRL030XZt8QovwFmXr6E2FfY5GBEde\/9kDwN5Db2qU8gH6GIlLW1nI8iSx5o9t7Sl9cRze\/u4V9QBhfqdCSFO\/7qV+AlMopijq9rDtrMV26P4Kn09K6uVGl\/Nxj0nixke9mR\/+THG6f9ya6Nanu8UTaQYnmf3\/LaY8+TZORpaowKB6i8vqnbC2n+8O9B8k\/AXKINy9b4zombpi0\/UMoqinF3+17zjZYnu68S0tm\/Fz0dwF4QIjfPklrrRRTN1bzqyn9ulkPvNPgSh9aGSQ4aFadO31LV9UvwNLKEfGvv34LwMFKIaSaC\/IOB781oGClB8fnAWE3BLOXVQl8VIiuf4\/5QGQ==","iv":"2137dd48dba402c2767a6622077b090a","s":"5203c05be7288aaf"}
Share your thoughts. Click here