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Retail

Digital-meets-human approach aids customer-centric ecommerce: report

May 30, 2018

Automotive is one of the top categories where consumers want guided selling. Image credit: BMW

 

By Sarah Jones

While ecommerce has streamlined some aspects of the purchase process, the overwhelming number of product choices available online is making consumers’ buying decisions more complicated.

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  1. Fondation Cartier finds new home base in Paris
  2. Luxury Unfiltered: Why training is the key to client-centric success
  3. The 1916 Company embarks on ‘Icons of Time’ tour
  4. S.T. Dupont x Casablanca Mosaic collection goes live
  5. Stella McCartney flips pop culture moment into climate message
  6. Rolls-Royce pulls director of design from BMW Group
  7. Off the Cuff: A Q&A with House of Hunt's Holly Hunt
  8. US contains highest global centimillionaire concentration: Henley & Partners
  9. Christie’s opens for business in Saudi Arabia
  10. Dior revitalizes architecture roots for Archi Dior jewelry collection
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