Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"18bc4ed7db70a8f35870b70ebc886d95","s":"438b6473c66bce28"}
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