Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"bb8a2130bac897dca7a075dc87a3e5d5","s":"815b954b37e5a466"}
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