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Jan. 18, 2026
  1. CEOs link sustainability initiatives to business value growth: Bain
  2. Balmain embraces pharaonic symbolism, hieroglyphs in edgy midseason effort
  3. Tiffany’s Blue Box Café enters Mainland China in renovated Shanghai Tiffany store
  4. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
  5. Google to power AI-native purchases
  6. Rémy Martin celebrates magic hour in multichannel effort
  7. Luxury Unfiltered: The true cost of cutting luxury prices
  8. Facebook incorporates brand data to better target consumers
  9. Shiseido celebrates 150 years of beauty innovation
  10. BMW models top luxury auto shopper poll, Tesla slides
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Luxury Memo special reports

Customer service – Luxury Memo special report

March 14, 2019

Lincoln is one of many brands who provide exceptional customer service to its affluent customers such as personal drivers. Image courtesy of Lincoln

 

By Joe McCarthy

Luxury brands attract consumers with rare and excellent products, but maintain loyalty and grow their client base through customer service.

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  1. CEOs link sustainability initiatives to business value growth: Bain
  2. Balmain embraces pharaonic symbolism, hieroglyphs in edgy midseason effort
  3. Tiffany’s Blue Box Café enters Mainland China in renovated Shanghai Tiffany store
  4. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
  5. Google to power AI-native purchases
  6. Rémy Martin celebrates magic hour in multichannel effort
  7. Luxury Unfiltered: The true cost of cutting luxury prices
  8. Facebook incorporates brand data to better target consumers
  9. Shiseido celebrates 150 years of beauty innovation
  10. BMW models top luxury auto shopper poll, Tesla slides
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