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March 2, 2026
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Luxury Memo special reports

Customer service – Luxury Memo special report

March 15, 2019

Lincoln is one of many brands who provide exceptional customer service to its affluent customers such as personal drivers. Image courtesy of Lincoln

 

By Joe McCarthy

Luxury brands attract consumers with rare and excellent products, but maintain loyalty and grow their client base through customer service.

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  1. Vestiaire Collective study links self-doubt to new purchases
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  3. Lamborghini onboards next chief people, culture officer
  4. Easter creations from pastry chef Maxime Frédéric coming to Le Café Louis Vuitton
  5. Luxury Unfiltered: The AI reckoning will separate true luxury brands from imitators
  6. Estée Lauder, Audi win in Chinese digital arena: L2 Think Tank
  7. Lexus chooses social media sharing for December to Remember campaign
  8. Audi joins Major League Soccer for upcoming seasons
  9. Waldorf Astoria Goa to open in 2030
  10. Annual revenues rise 15pc at The RealReal
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