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Travel and hospitality

Emotional crisis response can boost hospitality recovery: study

July 23, 2020

Several members of the Small Luxury Hotels of the World network are offering entire hotel-buyouts for guests who want the whole property to themselves. Image credit: Small Luxury Hotels of the World Several members of the Small Luxury Hotels of the World network are offering entire hotel-buyouts for guests who want the whole property to themselves. Image credit: Small Luxury Hotels of the World

 

By Luxury Daily News Service

Hospitality groups hoping to welcome back guests should create emotional, rather than cognitive, connections with travelers.

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  1. Actress Demi Moore joins Kérastase as global brand ambassador
  2. Top luxury campaigns of 2025: Rolex, ‘Reach for the Crown’
  3. Off the Cuff: A Q&A with Virtuoso's Jennifer Campbell
  4. Ralph Lauren seats new board member
  5. Patrón takes over as official tequila sponsor of Grammy Awards
  6. Fendi launches Lunar New Year pop-up in Shanghai
  7. Rolex Testimonees grace brand-first docuseries
  8. The hidden cost of retail bankruptcy for luxury consumers and brands
  9. Saks Global files for Chapter 11 bankruptcy protection
  10. Richemont reports strong holiday quarter, sales up 11pc
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