Mobile is transforming the consumer shopping experience in many ways, from how they make purchasing decisions to actually completing a transaction. Another way that mobile is influencing customers’ retail interactions is by streamlining the customer service experience.
{"ct":"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","iv":"b78a991608976d19f766c075fdfd6bd5","s":"326aa370894b72af"}