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Nordstrom Direct president: social media is word of mouth on steroids

November 8, 2013

 

By Joe McCarthy

NEW YORK – The president of Nordstrom Direct discussed the retailer's prescient embrace of a single consumer experience across all channels when ecommerce first arrived and its customer-centric culture at the L2 Forum 2013.

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  1. Louis Vuitton introduces Visionary Journeys Seoul
  2. Luxury Unfiltered: Why the best luxury experiences look exactly like the worst ones (on paper)
  3. Kering to acquire jewelry manufacturer Raselli Franco Group
  4. Savannah College of Art and Design debuts SCAD LUXE research center
  5. Dolce & Gabbana debuts Devotion fragrance film
  6. Lamborghini heads to French Alps for women-led driving series
  7. Ennismore picks Bangkok site for first-in-region SLS Residences
  8. Exclusive Resorts purchases Inspirato for $59M
  9. Laura Burdese to succeed Bulgari CEO
  10. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
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