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Nordstrom Direct president: social media is word of mouth on steroids

November 8, 2013

 

By Joe McCarthy

NEW YORK – The president of Nordstrom Direct discussed the retailer's prescient embrace of a single consumer experience across all channels when ecommerce first arrived and its customer-centric culture at the L2 Forum 2013.

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  1. Louis Vuitton unveils Art Basel Hong Kong plans
  2. Piaget scales Place Vendôme flagship
  3. Off-White launches ‘10x10’ creative crossover series
  4. Diane von Furstenberg named Icon in The Time 100
  5. Louis Vuitton looks to Columbia University, Parsons for digital clienteling tactics
  6. Luxury requires a balancing act between authenticity and relevancy: Baume & Mercier exec
  7. Audemars Piguet brings AP House concept to Miami Beach
  8. SMS text messaging, world's most successful communications channel, turns 25
  9. Inviting nominations for the 2022 Luxury Daily Awards
  10. Save the date May 4: Luxury Roundtable: Midyear Review 2016
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