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Nordstrom Direct president: social media is word of mouth on steroids

November 8, 2013

 

By Joe McCarthy

NEW YORK – The president of Nordstrom Direct discussed the retailer's prescient embrace of a single consumer experience across all channels when ecommerce first arrived and its customer-centric culture at the L2 Forum 2013.

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  1. Hyatt names global lead for luxury brands
  2. Pietro Beccari to lead LVMH Fashion Group
  3. Ralph Lauren, Team USA reveal 2026 Winter Olympic uniforms
  4. Presenting bespoke models, Bentley tributes ‘Dutch Masters’
  5. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  6. Breguet debuts ‘Expérimentale 1’
  7. Bon Appétit delivers inaugural Art & Design issue
  8. Chanel confirms actors Ayo Edebiri, Nicole Kidman as ambassadors
  9. Luxury Unfiltered: Visuals versus emotions, and the mistake most luxury brands make
  10. Armani Beauty appoints actor Keith Powers as global fragrance ambassador
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