Mobile
June 28, 2012
By Tricia Carr
NEW YORK – Marketers must look at mobile content in the ever-changing context of their consumers to develop a strategy for the current task-oriented user, per a speaker at the 2012 Forrester Customer Experience Forum.
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8f8QjTl49e\/74yZXh1++itjvfDOGnnt5t\/IUIwhpl1F8jwdCLTdnnpA\/GTcZI5+PG10eFI+TV4Rxh\/UxNpnxH\/vJji607RHijvmdeUe2tMS2hhN6vqRsUlzthVGzVCRU76gpCoSK8i0Wqb\/0EfKGZ8WKvz8VkQgIanzqjBs2ukF+PUkfSdnj\/g1nDwfK5z86YSsInHB8hTcCDost4G\/JITqhTcH\/aJblCreA7Y7kbDEVk6X0xCH\/F6vLmSnZsvEMEKV21h3M7RV+1TRX7YkkuQ4\/LzeSgKF1zAKqT0CGEviKH+LFK\/AqLsOZ3o+C2eDiQ8GUA8oB5hC+543l0yNWQfKA57D4X7WDAaMhko3Sg2UI1hyDkA7k9tRc6oIhE6AXgrj0U5+y43zsLNQgCndNWdzdft\/r06AlBT6g5nGZJH3TkguSfoKEMy5gRo3MXdqCwXWZ1kFWC\/uOP1fEPV7Z+A6WP3fENjKGUl3HGfvUgAF8Jnv35ZDH99jVO9FfcW0VScNKoZuEm8s15cg0gP+4q7iw7e4JlPijnz+mYdvneaPOwAEbl\/Kp56enE9q2LADLbKO8ITomkYyX7de49ZbsiXZ3ftj477N4QBE0nE7a7O\/0N\/CBEmpaKKm7WdOv9i2JjvszB8F8h8fO9U1ongKDepHai1BaFDxvgSk0K584WxQBhVl77OpVPGh7KmSCFErxGsTGdtPMmlB4Qr5vPNEyBVRroLIkM+HuMU4POZGYBdpvdu6kU04\/gs3uexMzCUB82BuuNVBSeIA+sgBozpc9qQD99\/Hv50PedPmHdvWkWPvZddDgwsibH9cmnYrPik8dh5I\/8r5eF7YtlRTxT3vKIq0l4clsHRf2uAjs8KgLUhUPcX8YYg7hGSBOVfB9uoLXEfnyCvzfA0oXAyRuPFWhm5Ay4Ip2zatLRTSKwBVepFeJ2tX8nWF1wRkmVJrHCJEzmCkui5n3jM+8+lNvv61yltRty6asUkKKFZ3JrPUW9of3hfFIJ+87lgVt47UytQTRCMsqf2vs6uLICAUK2GBfmEbW\/vMEkj8ubJugXObcKKqtR21AQQlSAkPuzVFrN7JczIsKKl9zhGoBDSDFheHFuUv4jh\/wDoF9ujH4CYZ2GwUheXM756pDcxdvHXXH28BXcgE\/tzGeZLIedOZxEU+\/mky88OdrCbbnTj8QcKSlLnQus4aYNHbacYTyJnMt2yvwSY1j41Y+nggAYjUetZKJ17HnfoMalH96Ug+s7Rq8nmc7lHF5+Tj2ZoIRLD7c9seUi+l0f46\/lCDqP2xwXAqsaF2Ge2rYp1xkbpj8Ub1r5E5D9lFnZX7x5hW0au1IWbnAy5fbEX2kjiTFm4LqCshALj2z7RsbrSenNf2mHhPlMLHlfnywnxge3he6phJOeKzV6TngEemug5rclqdv1tZGAajUXx\/DMgO\/OuVBO61SMfmxZk2JqZrW1oQRNiFZuN\/RykrHDMpt+O7XgfeL83DwR0PnW6xStEsnOoqy\/hIvClboQgKKfqvcNmEIRy26SbW2Im9\/pGfbucNc8eh9957VVfs6BXgL87gE0mKYQxGdjO6BJy6tvbmmTs20gRqccWwx1QUWVxJxI213315YwvvPm+xsUN0\/plLrcN+8PxOfiML4xJybSN7cY2WuHaWm\/gH0h5\/pEesNVnQAf5YlmY8IgqnTqa5DikUWmNssOTeG0tYdX28QvVk69BoFh+FfyytW0INbWP2+U1vufooSq1KY9jsq\/aZcmgy8uEpbv4E3l2fuSHUe5Q+zyoAp8AAzEOXsODhLrD\/viDyD9C4iYMN6Nj9Lm8GdrY\/wkKinGAWdi3uKE+lVVVEkXNTAZUZMdFtvjtDnx3DB\/Aluf1Hyqpx1AEhLfQ36VTAhk5e\/q3nYUGXQ16DpSuVoq33M\/x71Zr9fj7px4qn2Eo5UCFGcLYbgLpezSWRaUQM3+9DRrGJdnOVrVGUazTD9YV87eWU5l2UFRqdSmrB0R+MXhrJiO5R2dxuyO3H2CGrI4QpxrWwfwX214lERpLDklqghgj+VmZXgTTEP7UqoJipCqF\/UDBFZxsnCUyVe5fyHe+eI05EQliR7PMCEI13MFJ93sCsSO+rzCnTvUPHd0AIwfXjeTp9+ci2kMAYt0RwxGz3mLqVf\/61DJwesf\/naYztEN4ArGQmEhB+BwAzMKoK2S7aa6q1U+h74AM1POIJRuxN2hZzkHDkVv\/0G9cDzpxj4yfK4ipbdHDWMJr4VeoSIAtJog1Ek3oEKt3eA8Jhev2\/s0hx7xf9VH3YPhEcstqDxHOkwtR4dGwl00t9p2CMW3e+t4k4awCFZ1ywNgc62v69NX4dNRIIGro3lC\/\/zOhweaNzUs3N+YluEXDTbycvFRNQvmoyCmdWg66+9RH4MjTPdShSBuKLH23AqnUvzRkaXX6+2P\/4x29PetdRN\/2VckV6EARwtCa7TLoXiti7u4eZGW4n8D8VUhnFbtSYD4pNB+QAtUkSF5wAxX8lmZV3WetTltlTvVXYWREIg5Tx\/LjRcMTdkbWEcpCRYgCDFss3TByJL8YnSwCm9rtEcGqPCgihIlViUG0TuEaf0hZHu6dA6gkkg8AsFUVgHriPD8+E5ScXxQxcN3SysJIEqUt24BVOCsw7wWqfqyP7yS4V4bVdsDsbK3Btq5lWsTGv0GQ+5tLss0\/asEyO7HdFf5lju9P\/f6s8ZSeoHPJoawI6sf3RNfLJHvy07NKJL9mE64eRTM2cc67ivShZASUyQ7sX+sb+VgLrv7y9gO+ef9AkKSliqab5T72YRCd2B7tngpEVmb0BK9JXDI2BTcvbNThgELZtSolS8hazHp6ywrAhHdWtArQ0yfD1bXzwrnHoSEwwcWw0fqUSrrv2\/t1F69aiWNUmxHgGmEHMfQP89bj5VuWLceGYRnw1beoJnjXfNHlq0HADH0VKYOnKUT+Dz5mc6K0sShkpqc\/u3+emDbDIVpy4\/A\/oh36t1LS0zQPFH7BeNWZy0dusiphcG6h\/99HuPTtX4iYFIjibp9M1rcab\/SQJXGeQTO2FRUaWo+U365WSKfWM1AAuttSAMJqwTgbPO4dNB4eOQVJGI7t4PvadIbXolHVZEjrZ96KgRYUPHoMXVjQzOxy4PElxlnMou0pieIYzF5mt9\/oJSyhe6BpwmsfAjTmV5sBp5BYFfE1IVNXBXYo0Mf6PkjH31Fjx6MkOu549NyFc4NBsVlIxCbfPYgEUVGH2YetsY47cmOg7DLFJchIHKGkfIre4cT83WFr8uGAizuIdRGZ7yL09fmAEGNvjY35Dqgp3GENMAxmhRvqujE4h4ESoOoWPmDjR2ECZ01ba0XG2m+YaN4zD05A6tH+WeGYKx\/7ohFrO++q9GoNSxiHC1jSWHBcZpqxbe6TR8iTI4LSvTuRlB1npEWBWZk4vQq6rYcLev4bejMAo4hwZ++8GjuFRErN5d1rBm8vG8Nts8mR+fZ\/N2oBWJR2xYYykDfogxa7wf3+8VdNJxht1VffHci5K+PjZxfQDDVm6gfv3rupdV\/m0SEYTmRv7\/lPiLwdKTDVxWVZX8JIgaOYPfzcuX0CUw2XuI0uHJ9Lx6OvEkVhvK0y3MQnHPH\/luY5lDiSJs2BmHXs7cb95iCZCMnh2qYBwBbun9u5wnwryb6ti6d2LPimeMdPbmEfayN\/5Z+mz8I6rftDyFf7LTY\/OaAl4Oyx+xbIbsdOD+vyhludc4NpvbrbPrQvmjlJIiI9BeMACUG21pBq5yXLrsfZ\/4OBOgAY3h0eyFDu+zqsyY+sx+u3zbe\/Ux6U6Iro1\/tS5+e9zl2514+A0GutNe7P38hnMAWvCM+wGT5N1vTvETKTARLJg+BqSIi8D\/gcs5RQ2HuFfSHsovP75FubuQ4Fex01GQB+VLAHuYdWIXWwNBwz5XeTn8E6a1VDc6tVKxdXneyJS++hwwnbV24xQs8kK\/uUxHVs\/rkr6ejYrWz0rpYZ7fN\/27y4K1pGWKyIy5yYzQRksvgCoRTCcFZdwlSRA7nxNG+FFtHVg+w2C+a1HaXEjE1YptS3IZ5dpIEjCcBp1gQSMN3+j7+3nEUHovUKloCBCs+nZfn0SikXAtswHJSfrzDJFoMtclluOnEMoaobBgN6ofS3iKFF9vbExqhIqZ9gxyfJrF44iFM+3Def6N2XBOYYQSUwawYdPbZW9WRbgI+YhDcz6EpiqWcDIJFJXlDboaXcqoRjC4dmP+SSz31kaNj6ImcxZDEK5EldWFtjuIPJHeOkQyJTy4MutSwilaqRL23slSArOH3nsthg734KZLXAUlfkzJp3kwg+9PT7kHI\/eTI\/oPBjWiSlSyDyjxNwxrDq6cuUJrrW05VpKbeDQuU8U0PSsko7QuuOxiqG+clcHEJ4G5LfKnhsZkgq\/zzHk3BMGLNR6DewT3i4nx4ROqFMqSUJz368iss5pJqDE6v3OKOaZNdxpMfcOieLoTjGIfy6XVLSWqmNERwYblJ0RHW7aFKummfPt8vVyd8XFkHpRcgUNeHDiHnTEtJ\/TboQ6WjJRc3C7TAkXvZTlW\/76YsCJ0VXpWNatYHhvpMbQNLquI1LQD8COCmTkIX+\/OATeY8WsX2X1Y4H+6ZkegWfWnaRGEFqogU\/kAGfB9YPAVhcleE66tB1TgVcddVJtVEX2w5xtLsjmS7gkOYgrNyCfnroCYtkNmAAdSvb9jMxuEXZx7RUuC0gGkQNUj6FpLgtNaYwXv7PIgBcK\/2CioYDn7DosL0cEDIIVrH75172StrOsG7j1OElZcPy50QdVTcLIx9bVTuZS3tweJLnfWc2VxW5SXJHBzfPEcY1ygISP9KRvQgmqnJBKLIntJ2MVD9IX7n6Z9MkMT8hSxIIZYxbIMWhVmVY6cqFPCp9N2dLEe2794tvMMq2r7zB5a6NcM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