Luxury Daily, Feb. 1, 2021 – Retailers missing out on engaging post-sale opportunities

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February 1, 2021

Retail Retailers missing out on engaging post-sale opportunities
U.S. retailers are overlooking valuable opportunities to engage their customers and inspire loyalty through the post-purchase customer journey, from checkout to delivery and returns, according to a new report. Entire article

Real estate How COVID-19 has transformed branded residences FREE
The global health crisis has significantly altered global real estate markets, but branded residences have shown resilience over other sectors. Entire article

Automotive Aston Martin recalls racing roots in return to F1
British automaker Aston Martin is reflecting on its rich racing history in a new short film ahead of its return to the Formula 1 stage. Entire article

Webinar Webinar: Why authenticity matters even more for luxury brands as post-pandemic consumer evolves FREE
Register now for this free webinar Wednesday, Feb. 3 at noon to 1 p.m. EST (New York time) on why authenticity matters even more in a post-COVID-19 world for brands and retailers. Senior executives from Avery Dennison and Certilogo will lay out a roadmap. Join us! Entire article

Strategy Subscribe now: Full access to 90,000+ articles, reports, videos and images FREE
We invite you to subscribe to Luxury Daily and join the ranks of the smartest luxury marketers worldwide. Our subscribers include decision-makers and executives from the world's leading luxury brands, retailers, agencies, publishers, market researchers, universities and consultancies. Entire article

News briefs Kering, Dior, Porsche, Condé Nast Traveler and marketing webinar
Luxury Daily’s live news: Kering America recognized as leading workplace for LGBTQ equality; Dior introduces tarot-inspired SS21 couture collection; Porsche reveals newest Lego collaboration; Condé Nast Traveler debuts first sustainability issue; Webinar: Why authenticity matters even more for luxury brands as post-pandemic consumer evolves. Entire article

Retail What are the vulnerable luxury sectors in China?
If luxury brands grasp only one takeaway from 2020, it should be that tastes are changing, and many could get burned. Entire article

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