Luxury Daily, Feb. 12, 2021 – Leveraging tech to improve CX can build brand loyalty
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| | Retail Leveraging tech to improve CX can build brand loyalty  |  Brands are being urged to prioritize excellent customer service and safety procedures to ensure continued sales and consumer loyalty. Entire
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| Travel and hospitality Luxury hotels make staycations romantic this Valentine’s Day |  Hospitality brands are promoting thoughtfully lavish and safe events for Valentine’s Day, as social distancing remains a reality for many amid the pandemic. Entire
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| Financial services China’s affluent households keep fueling luxury consumption |  The total wealth of affluent families with assets of more than 6 million yuan in China amounts to 146 trillion yuan, which is 1.5 times the amount of China’s annual GDP. Entire
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 | Strategy Subscribe now: Full access to 90,000+ articles, reports, videos and images FREE |  We invite you to subscribe to Luxury Daily and join the ranks of the smartest luxury marketers worldwide. Our subscribers include decision-makers and executives from the world's leading luxury brands, retailers, agencies, publishers, market researchers, universities and consultancies. Entire
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| News briefs Ferragamo, Amazon, Dolce & Gabbana, retail tech and luxury real estate |  Luxury Daily’s live news: Ferragamo, Amazon team to fight counterfeiters in court; Dolce & Gabbana invests in Seoul with new flagship; Deloitte partners with Verizon for retail analytics platform; Searches for $1M+ homes hit record high: Redfin. Entire
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| Real estate Implications of the “Great De-Urbanization” of the United States FREE |  Representing a countertide from the mass urban exodus, families that had previously migrated from suburbs back to urban centers have now completely reversed their migration driven by COVID-19 and are cycling through the pandemic paradigm of “Pause, Prioritize, Pivot and Purchase.” Entire
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