| | Software and technology Consumers still crave human connections amid AI adoption  |  As brands increasingly rely on artificial intelligence technology to handle consumer interactions, customers are wary that these digital tools will instead make shopping less personal and more frustrating. Entire
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| Luxury Memo special reports Healthcare – Luxury Memo special report |  Luxury healthcare offers a new array of options for ultra-high-net-worth individuals to experience an extraordinary level of service in all aspects of their lives. Entire
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| Retail Brand alliances essential to finding international, online success |  NEW YORK – With a growing number of ways to reach Chinese-American consumers and other Asian shoppers, high-end brands continue to rely on affiliate partners who better understand marketing to diverse audiences. Entire
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 | Automotive BMW looks to “redefine automotive luxury” with new X7 |  German automaker BMW is hoping to make more inroads in the booming luxury SUV market with its newest addition to the X lineup. Entire
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| Home furnishings Sub-Zero uses CRM to connect dots between brand experience, buying FREE |  NEW YORK – Appliance maker Sub-Zero Group is leveraging customer relationship management tools to allow it to more effectively connect with consumers throughout their buying process. Entire
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| Classic Guides Luxury Women to Watch 2019 |  This year’s list of Luxury Women to Watch 2019 features honorees who have set ambitious goals to achieve in a luxury market that, while growing, is also challenged by rapid changes in consumer behavior and technology. Entire
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 | Research Luxury Daily releases new 40-page State of Luxury 2018 report polling industry insiders FREE |  The rise of the digital economy simultaneously poses the biggest challenge and growth opportunity to the luxury business, according to the newly released “State of Luxury 2018: The Insider View” report from Luxury Daily and Unity Marketing that surveyed 599 decision-making luxury industry insiders. More details in article on how to buy or get the report free with a new annual subscription. Entire
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| Strategy Subscribe now: Full access to 75,000+ articles, reports, videos and images FREE |  Stay abreast of the latest news, analysis, research and developments in the fast-evolving luxury business worldwide. Access more than 75,000 articles, reports, videos and images from Luxury Daily, the world's leading luxury business publication. Check out the monthly and annual subscription plans and gain full access to must-have luxury intelligence. Entire
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| News briefs Moët Hennessy, Vogue, Auberge, Phillips, Waldorf Astoria, Gucci and GQ – Live news |  Luxury Daily's live news from Oct. 18 - Moët Hennessy facilitates experiential gifting; British Vogue opens its doors to beauty fans; Auberge takes over Grace properties as part of its expansion; Phillips appeals to the watch aficionado in special auction; Heritage hospitality brands must find renewed relevance; Gucci, GQ head to Iceland for latest short film. Entire
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 | News briefs MSC Cruises, Patek Philippe, Richemont and Europe’s luxury brands – News briefs |  Today in luxury - Fast-growing MSC Cruises reveals plans for a new "ultra-luxury" division; Patek Philippe says Chinese demand still rising; Richemont joins Lafayette Plug and Play start-up accelerator; Europe’s biggest luxury brands are nervous about China. Entire
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| Fragrance and personal care Swiss beauty care brand Valmont meshes love for Berlin gorilla with philanthropy |  A Swiss cosmetics tycoon and his younger daughter fall for a gorilla in Berlin Zoo. What happens next? Entire
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