Retail
April 13, 2022
Shoppers want the same level of customer service across channels. Image credit: Nuance
By Sarah Ramirez
Consumer loyalty is easier to lose than it is to gain, so brands and retailers need to ensure even minor interactions deliver quality customer experience.
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","iv":"bc45171b0bc4b46f8c9975ecbcfe1741","s":"2b24ccb46037466d"}
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