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Feb. 14, 2026
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In-store

Retail store renovation gives opportunity for deeper customer connections

June 28, 2013

Montblanc's New York flagship store is currently under renovation

 

By Erin Shea

Closing retail doors to begin renovations may seem like a lost opportunity for sales, but it should be a time for brands to build relationships with their customers.

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  1. Saks Global closing most Fifth Avenue Club suite locations
  2. Men spend more on luxury, but shop the same amount as women: report
  3. Pomellato celebrates trailblazing women at Beverly Hills event
  4. Ruinart welcomes 2026 art series partner
  5. Year-end sales jump 9pc at Hermès
  6. Turning 125, Nordstrom doubles down on luxury brands, loyalty
  7. 71pc of UK luxury shoppers prioritize sustainability when purchasing: Farfetch
  8. Luxury Unfiltered: Why traditional management is killing luxury as an asset class
  9. Monogram partners with chef, television personality Maneet Chauhan
  10. Handpicked vintage styles inspired by FX’s ‘Love Story’ go live on Vestiaire Collective
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