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Dec. 11, 2024
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Retail

Retailers are learning to tap technology for bricks-and-mortar loyalty

May 1, 2019

In-store technology is a key concern of sales associates. Image credit: Hugo Boss

 

By Brielle Jaekel

As both luxury and mass-market shoppers seek greater omnichannel experiences that enhance their customer journey, retailers that are not using location data are falling exceptionally behind.

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  1. Luxury Unfiltered: When brands fall spectacularly short on client service
  2. Estée Lauder Cos. opens Belgian biotech hub
  3. Moncler stocks exclusives at new flagship in London
  4. Samaritaine debuts festive ‘Winter Garden’ installations
  5. Versace Eyewear campaign heralds style, self-expression
  6. The 1916 Company recruits basketball player Tyrese Maxey
  7. Accor teams with space exploration company Orbite to forge new frontiers in hospitality
  8. In search of cachet, luxury brands double down on Design Miami
  9. Loewe circles back with Kyoto-based ceramic studio Suna Fujita
  10. Fortnum & Mason highlights heritage through expedition sponsorships
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Luxury Unfiltered: When brands fall spectacularly short on client service

Samaritaine debuts festive ‘Winter Garden’ installations
The 1916 Company recruits basketball player Tyrese Maxey
Moncler stocks exclusives at new flagship in London