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Sep. 22, 2021
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Retail

Retailers are learning to tap technology for bricks-and-mortar loyalty

May 1, 2019

In-store technology is a key concern of sales associates. Image credit: Hugo Boss

 

By Brielle Jaekel

As both luxury and mass-market shoppers seek greater omnichannel experiences that enhance their customer journey, retailers that are not using location data are falling exceptionally behind.

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  1. Neiman Marcus, Hypebeast launch inaugural virtual showroom
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  5. Home furnishings lead all secondhand categories: Chairish
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  7. Consumers are mobile gamers, mobile gamers are consumers
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  9. Will the return of Chinese tourists revive American luxury?
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