Columns
October 20, 2014
Ben Jordan is vice president of customer experience at InVision
By a Luxury Daily columnist
{"ct":"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","iv":"7050bab6b2888c70adf6acf2c835da5b","s":"57970661faf32e21"}
Share your thoughts. Click here