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Retail

Quality hospitality starts from inside the business

March 15, 2018

Lincoln is one of many brands who provide extreme customer service to its affluent customers such as personal drivers. Image courtesy of Lincoln

 

By Brielle Jaekel

NEW YORK – In an environment where luxury goods and experiences are now easily accessible to the mass market, premium brands need to take their services to the next level.

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  1. Luxury Women to Watch 2017
  2. Burberry bans exotic skins
  3. Estée Lauder Cos., Jo Malone launch AI scent advisor
  4. Bulgari names Chinese actress Liu Yifei as newest global ambassador
  5. Brunello Cucinelli casts holiday spell with ‘Cinema Meraviglia’
  6. Dior dives into French Riviera with escapist fragrance
  7. Ennismore picks Bangkok site for first-in-region SLS Residences
  8. WatchBox looks for growth in editorial integration
  9. Chanel unleashes ‘From Dream to Reality’
  10. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
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