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Why I think 2011 won’t be the Year of Mobile
November 2, 2010 By

Catchy title, eh? Now that I have your attention, let me tell explain why 2011 is not looking so bright. And then let me explain how the industry can prove me wrong.

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How location-based advertising is not just where you are standing
November 1, 2010 By

How often have we heard of someone walking by a Starbucks and receiving a coupon for $1 off of their next coffee? But if that same person just drank a cup of coffee from around the corner? Or had never bought a cup of coffee in her life?

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How to market your mobile application to No. 1
October 29, 2010 By

Have you ever wondered what it takes to have the No. 1 lifestyle app in Apple’s App Store? What if I told you for $4,255 – and $7,310, respectively – your app could be in that No. 1 slot within 24 hours?

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How to defend the brand with apps
October 27, 2010 By

Whatever the choices marketers make, it is worth noting: Brands are still something to be treasured and controlled.

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Why marketing is selling mobile short
October 26, 2010 By

It is time to not simply move mobile onto center-stage of our marketing plans or advertising budgets.

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My big fat mobile app
October 25, 2010 By

As the marketing clock inches closer to Thanksgiving and the holidays, the rush is on to bring out yet another mobile app – which has become almost as ubiquitous as the mobile device itself.

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Make customer care rewarding with SMS
October 22, 2010 By

In considering the customer-care uses of SMS, it is important to recognize that customers take a holistic view of the companies with which they do business.

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Mobile path to purchase enters marketing lexicon
October 21, 2010 By

Just three years ago no one had uttered the term “mobile path to purchase.” Today, those words have the ring of either opportunity or risk, depending on the individual and his or her view of change.

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Using personas for better mobile campaigns
October 18, 2010 By

Personas have become a cornerstone of effective digital programs. Yet, as a steady stream of new marketing mediums such as mobile bubble to the surface, our use of personas has not changed.

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Advancing mobile technology transforms retail
October 15, 2010 By

Retailers, marketers and service providers are at the brink of a massive technological opportunity to evolve the retail experience.

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Understanding legal challenges on the mobile Web
October 14, 2010 By

Laws written for a wired world do not always translate well into the mobile world. But before figuring out how to comply with these laws, the first challenge is often figuring out which laws apply.

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How mobile has given rise to the omnipresent customer
October 13, 2010 By

It was just about 12 years ago when retailers realized that the Internet could serve as a new frontier for additional revenue.

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Five mistakes to avoid in mobile commerce this holiday season
October 11, 2010 By

With mobile’s ability to be nearly instant at communicating a message or offer, it becomes a must-have tool in retail sales. But beware – there are some major pitfalls in mobile commerce.

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How to buy mobile media
October 8, 2010 By

With all the fanfare around mobile, Apple versus Google, iPad replacing PC and the allure of iAd, it is appropriate to write about the basics of buying mobile media.

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Why a mobile strategy for retailers matters more than ever
October 5, 2010 By

The growth in smartphone penetration, faster mobile Internet connections and proliferating mobile apps have created a perfect storm where the mobile user experience is massively improved.

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Why a piecemeal mobile strategy does not make sense
September 28, 2010 By

Now is the time to get out of the pilot mentality and into a more comprehensive strategy that spans all channels – SMS, mobile Web, apps, LBS and tagging.

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Why view-through is a key component of campaign ROI
September 17, 2010 By

Can you remember the last time you filled out the order form in the middle of a catalog, mailed it in and awaited your package? Me neither.

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