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Is now the time for smart watches?
June 27, 2013 By

The concept of a smart watch is nothing new. Sales of smart watches in the past have just never gained the same fervor as smartphones. It seems many of us have replaced our wristwatches with smartphones.

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Why Mozilla’s plan to ban third-party cookies is bad
June 26, 2013 By

The Interactive Advertising Bureau chief takes issue with Mozilla, maker of Web browser Firefox, for planning to ban third-party cookies. Randy Rothenberg spells out why this move is bad for consumers and marketers.

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4 factors to sharpen the holiday mcommerce experience
June 26, 2013 By

If you are thinking of competing with a mobile commerce presence for holiday 2013, the time to start innovating is now.

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No more money, openness or innovation in mobile?
June 25, 2013 By

There are only a few powers that are trying to lock the mobile ecosystem: Apple, Amazon, Google, Facebook, Microsoft and Du. And while Apple and carriers are unabashedly closed fiefs, Google’s Android may not be truly open.

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Book excerpt: Customer Sense: How the 5 Senses Influence Buying Behavior
June 24, 2013 By

One of the most important auditory cues associated with any brand-name product is the brand name itself. The brand name is not really a sensory signature in itself or an example of sonic branding, but it still has the power to make or break a product line’s success.

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Key steps to secure the mobile wallet
June 24, 2013 By

Physical currency may eventually be an historical relic. Mobile purchases are the present and future.

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Measuring mobile ROI: Fact or fiction?
June 21, 2013 By

For many marketers, the missing link in enabling mobile to take off relates to the perception that measuring ROI in mobile is not possible.

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Mobile first – well, kind of
June 20, 2013 By

Mobile may not make sense for every marketer and industry out there.

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Convergence of social mobility and luxury branding
June 19, 2013 By

Your marketing team’s brand paradigm must evolve from product flogger to consumer ally – and trust me, this is a move worth making.

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How to avoid major mobile traps
June 18, 2013 By

We recently finished a massive analysis of thousands of mobile usability studies in which we identified the major mobile traps that marketers fall into when transitioning their sites and apps to mobile.

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How to optimize the Web site for mobile devices
June 17, 2013 By

Analyses of consumer behavior have shown that mobile users have different needs and expectations than desktop users.

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Key luxury travel advertising trends
June 14, 2013 By

In online advertising, luxury travel is a game with its own rules. Reaching affluent travelers who are in a buying frame of mind can be tricky – travel is always a high-ticket item.

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3 aspects of mobile business intelligence that retailers must get
June 13, 2013 By

In retailers’ haste to get a mobile solution to help manage business from afar, we need to slow down a little to consider four areas of mobile business intelligence for retail that will either make or break your investment.

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Sexy, but unimpressive: Apple fails to meet mobile expectations
June 12, 2013 By

Apple is not actually stepping up to deliver any game-changing products or features. It is just putting more makeup on the front end of a product, which will not drive sales.

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Marketers must keep mobile simple
June 11, 2013 By

Mobile solutions should move out of the creative departments and into the strategy or planning departments of the agency world.

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Mary Meeker’s Internet Trends report dissected
June 10, 2013 By

Mary Meeker and the folks at venture capital firm Kleiner Perkins Caufield & Byers May 29 presented their annual “Internet Trends Report” at the D: All Things Digital conference.

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Book excerpt: The Luxury Collection: Hotel Stories
June 7, 2013 By

In the late 1920s, a piece of land at the crossroads of scenic Avenue de l’Alma (now Avenue George V) and Avenue Pierre 1er de Serbie was put up for sale by the Paris city hall.

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Book excerpt: Deliver total product experiences
June 6, 2013 By

What your company sells is no longer just a product or service. The product is now at the center of a total product experience. Unless you realize this, you will get outmaneuvered by digital disruptors whose products may not be as good, but who offer better experiences.

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All bar code readers are not created equal
June 5, 2013 By

What most QR readers are missing is consumer preference to simply read the code quickly, reliably and effortlessly each and every time.

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Social customer service on-the-go
June 4, 2013 By

With more consumers turning to smartphones to handle logistical elements of trips and travel, in the eye of the traveler, social media has become a necessary communications tool to receive efficient, real-time customer service.

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Showrooming evolves as mobile commerce takes center stage
June 3, 2013 By

A bigger battle for the consumer’s attention is quietly underway that will evolve showrooming beyond the store.

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