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Moving beyond the cookie-dependent economy on mobile
May 31, 2013 By

The “cookie economy” upon which so much of the Internet is reliant does not quite translate in the world of disparate mobile devices and platforms.

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Adapting to consumers’ multiscreen behavior
May 30, 2013 By

In the 2010s, when industry after industry is being rudely disrupted, we may need to be more unreasonable about our search for solutions and our adaptation to the new status quo.

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Driving in-store sales with mobile marketing
May 29, 2013 By

Few bricks-and-mortar retailers have taken full advantage of the opportunity to marry their location-based product inventory with shoppers’ location-based product demand.

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Analyzing Big Data for customer insight
May 28, 2013 By

Back in 2010, Google executive chairman Eric Schmidt forewarned of an impending data explosion. “Between the birth of the world and 2003, there were five exabytes of information created. We [now] create five exabytes every two days,” he said.

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4 reasons to stop calling tablets mobile devices
May 24, 2013 By

It might be hard to believe, but tablets are not mobile devices and here are four reasons why.

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5 tips to creating a better mobile landing page
May 23, 2013 By

According to a Google study, 61 percent of users said if they did not find what they were looking for right away on a mobile site, they would quickly move on to another site.

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Reaching the fastidious mobile consumer
May 22, 2013 By

With so many options, it is often impossible for consumers to feel that they have adequately evaluated, compared and selected the right products from what is available. Marketers are now seeing a decline in brand loyalty because consumers are becoming less sure of their buying decisions.

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Steps to take while envisioning a mobile presence
May 21, 2013 By

This is the first article in a series geared toward decision-makers who are currently exploring or are in the midst of developing a mobile presence.

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7 deadly sins as applied to QR codes
May 20, 2013 By

QR codes have been mocked, debased, abused and downright hated, oftentimes with good reason.

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Getting to mobile commerce: The build vs. buy decision
May 17, 2013 By

When retailers are looking at the build versus buy scenario, the decision quickly boils down to economics.

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6 tips for improving mobile customer experience
May 17, 2013 By

Gartner predicts that in 2013 mobile devices will overtake PCs as the most common Web access device worldwide. What can marketers do to prepare for the mobile shift?

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Testing mobile apps: QA can make or break project’s success
May 16, 2013 By

Quality Assurance (QA) plays a vital role in the development of mobile applications, but many overlook the critical nature of this piece of the app development process.

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6 principles of a smooth mobile commerce checkout experience
May 15, 2013 By

The mobile commerce usage rate is forecasted to increase from 14 percent in 2013 to almost 40 percent by the end of 2014.

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Common sense rules in LA Lakers text message lawsuit
May 14, 2013 By

The number of lawsuits involving (allegedly) unsolicited text messages has been growing steadily in recent years, as has the cost of settling these suits.

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Data dips deeper into the pockets of wireless carriers
May 14, 2013 By

Today, on carrier networks where voice once ruled the airwaves, 85 percent of all traffic is now data, and that figure is only going to grow as new generations of phones and tablets gobble up more bandwidth.

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3 tips for mobile expense management
May 13, 2013 By

If you are reading this, you probably work for a marketing agency or in a marketing role for your company. Like me, you are likely on the road a lot and working after-hours from home. Your life is already very mobile.

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Can luxury staff redesign customers’ digital experiences?
May 10, 2013 By

Recent articles have profiled how selective luxury hotels are actively involving staff in redesigning the patron experience. The assumption is that employees know what customers request and can anticipate their needs, creating an improved customer experience.

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8 P’s of luxury brand marketing
May 8, 2013 By

Packaged as the 8 P’s of luxury brand marketing, this article attempts to bring together the elements and interplay between the principles that are employed in the luxury brand marketing mix.

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5 tips to improve mobile commerce strategy
May 8, 2013 By

If you could turn back the clock to 1998, would you not totally rethink your Internet strategy? Of course, you would.

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A brief history of mobile malware
May 7, 2013 By

Malware always rises where there is a popular platform, a range of attack vectors and some means of monetization, and mobile devices offer all three. Yet, it was not always so.

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Issues confronting retailers adopting an omnichannel strategy
May 6, 2013 By

After speaking with countless retailers, I have compiled a few of the fundamental issues that confront retailers when adopting omnichannel strategies.

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