Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"a56de8950d047c016ad74d335c10d5b7","s":"06dc2d13231d0181"}
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