Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"fc0829edf772e7f6cc856dfd99745616","s":"e5dfb79ff2908abb"}
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