Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"e9ce8eb2468c55f7480744ef5a483ebe","s":"c272b4b71d850c55"}
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