Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"b7c1fe191d76d9b7bf3c0ae7a0ce1d69","s":"cd4be26c69da0ce9"}
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