Retail
November 7, 2018
Holiday call volume is up since 2015. Image credit: Bloomingdales
By Sarah Ramirez
As the holiday shopping season kicks into high gear, retailers need to be prepared to handle high call volume and provide quality customer service.
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","iv":"412634a0aa9880fad9bb5f6541bb5abf","s":"eea4d03956ee9907"}
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