Luxury Daily
The authority in luxury news.
Dec. 5, 2025
  1. Ralph Lauren, Team USA reveal 2026 Winter Olympic uniforms
  2. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  3. Presenting bespoke models, Bentley tributes ‘Dutch Masters’
  4. France welcomes first Case Loewe location
  5. Off the Cuff: A Q&A with The 1916 Company's John Shmerler
  6. Estée Lauder Cos., Jo Malone launch AI scent advisor
  7. Luxury Unfiltered: The one question most luxury CEOs cannot answer
  8. Bond Street unseats Via Montenapoleone as world’s most expensive retail destination: report
  9. Balenciaga makes holiday statement in new campaign
  10. New film from Moncler marks return to Winter Olympics
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Research

Emotion generated through consumer experience drives brand loyalty

June 25, 2014

Bugatti Driving Experience Bugatti Driving Experience

 

By Jen King

NEW YORK – As technology redefines what it means to compete, brands will need to have a scientific understanding of the factors that lead to success in consumer experiences, according to a principal analyst June 24 at Forrester’s Forum for Customer Experience Professionals East: “Why Good Is Not Good Enough.”

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Ralph Lauren, Team USA reveal 2026 Winter Olympic uniforms
  2. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  3. Presenting bespoke models, Bentley tributes ‘Dutch Masters’
  4. France welcomes first Case Loewe location
  5. Off the Cuff: A Q&A with The 1916 Company's John Shmerler
  6. Estée Lauder Cos., Jo Malone launch AI scent advisor
  7. Luxury Unfiltered: The one question most luxury CEOs cannot answer
  8. Bond Street unseats Via Montenapoleone as world’s most expensive retail destination: report
  9. Balenciaga makes holiday statement in new campaign
  10. New film from Moncler marks return to Winter Olympics
VIDEOS
More Videos

MORE IN Research
‘Tech is transforming every corner of our lives, drinks will be no exception’: report
Corporate water management strategies in APAC falling short, Kering-NUS report finds
Deloitte sees BFCM shopper turnout climb, Gen Z drives momentum
Tightened consumer pool, tier polarization redefining luxury landscape: Bain, Altagamma
EBay Watchlist tracks top holiday trends
Maximalism, eclecticism lead 2026 design outlook: 1stDibs



RECENT ARTICLES
Follow @LuxuryDaily for the latest in luxury news
Off the Cuff: A Q&A with The 1916 Company’s John Shmerler
Presenting bespoke models, Bentley tributes ‘Dutch Masters’

Ralph Lauren, Team USA reveal 2026 Winter Olympic uniforms
Guerlain Spa to launch aboard Orient Express Sailing Yacht
Dior’s ‘Lady Art’ project turns 10