Mobile is transforming the consumer shopping experience in many ways, from how they make purchasing decisions to actually completing a transaction. Another way that mobile is influencing customers’ retail interactions is by streamlining the customer service experience.
{"ct":"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","iv":"3e360f5f72150c6b99eb082b96ec7636","s":"d3700d314eeea403"}