Multichannel
December 21, 2012
By Tricia Carr
The increase in holiday transactions made via ecommerce channels as well as the tendency for consumers to exchange unwanted holiday gifts leaves luxury marketers with the opportunity to gather information from prospects and impress them through in-person and digitally-based service in the coming weeks.
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","iv":"e8478ffd3a7fb33cfec9379444c68131","s":"70d67c347af5c87c"}
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