Luxury retailers such as Nordstrom, Saks Fifth Avenue, Bloomingdale's and Neiman Marcus blew independent luxury brands out of the water in digital presence, customer service and accessibility in the Inaugural Luxury Mystery Shopping study by the e-tailing group.
Hearst-owned luxury lifestyle and home magazine Veranda's October issue ushered in a 31 percent increase in advertising pages year-over-year, reflecting a booming luxury home-improvement market.
Luxury brands have been using QR codes in out-of-home, print, in-store and online displays, but those that take it a step further by customizing them can increase brand loyalty and build CRM.
Italian linen and homegoods brand Frette has been upping the ante for corporate social responsibility efforts this month with its second in-store fundraising campaign for September.
With the launch of Amazon's new Android tablet, will the retailer's signature one-click checkout meet portable desire and allow for an optimal commerce experience for the impulse shopper on the go?
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