Multichannel
October 27, 2015
Image courtesy of Ferragamo
By Sarah Jones
LONDON – The human element is going to be the top differentiator among luxury brands going forward, according to the CEO of Luxury Institute at Luxury Interactive Europe 2015 on Oct. 26.
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","iv":"2fd4be1a4c824b4abb793f9adcb2179b","s":"c996c4c15517e495"}
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