Research
August 25, 2020
Global range of retail sales. Image courtesy of Forrester
By Dianna Dilworth
Ecommerce will drive more than half of global retail sales over the next five years, as the COVID-19 pandemic has speeded up the growing trend towards online shopping.
{"ct":"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","iv":"dde4ab4d3af2f173b6809b08947eaf89","s":"2ba713b5619422a6"}
Share your thoughts. Click here