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Sep. 22, 2018
  1. Bleu de Chanel dives deep with new campaign
  2. Rimowa seeks to offer more than suitcases to its “purposeful travelers”
  3. Day's wrap: LVMH, Farfetch, Michael Kors, Swiss watches, Perfect365 and Madison Avenue
  4. Facebook's head of luxury on interactivity, AR and VR
  5. New calendared approach to customer engagement
  6. Jean-Claude Biver steps down as head of LVMH watch division
  7. La Mer takes daring approach for mask marketing
  8. Announcing Luxury FirstLook 2018: Exclusivity Redefined, New York, Jan. 17
  9. How brands are tapping Facebook Messenger to bolster customer service
  10. Hotels must cater to voluntourists to stay on top
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Luxury memo special reports

Lessons from first class – Luxury Memo special report

March 8, 2018

Emirates takes inspiration from Mercedes for its in-flight suites. Image credit: Emirates

 

By Nancy Buckley

In a world where U.S. passenger airlines make 75 percent of their revenue from passenger fares, it is no surprise they consistently revamp the most expensive options in first and business class.

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  1. Bleu de Chanel dives deep with new campaign
  2. Rimowa seeks to offer more than suitcases to its “purposeful travelers”
  3. Day's wrap: LVMH, Farfetch, Michael Kors, Swiss watches, Perfect365 and Madison Avenue
  4. Facebook's head of luxury on interactivity, AR and VR
  5. New calendared approach to customer engagement
  6. Jean-Claude Biver steps down as head of LVMH watch division
  7. La Mer takes daring approach for mask marketing
  8. Announcing Luxury FirstLook 2018: Exclusivity Redefined, New York, Jan. 17
  9. How brands are tapping Facebook Messenger to bolster customer service
  10. Hotels must cater to voluntourists to stay on top
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