Luxury Daily
The authority in luxury news.
Dec. 8, 2025
  1. Luxury automakers reveal new concepts, activations at Art Basel Miami
  2. Gucci revisits archival looks in pre-fall campaign
  3. CFDA bans fur from New York Fashion Week
  4. Versace announces exit of Dario Vitale as creative director
  5. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  6. RH opens Detroit showroom
  7. Chanel spotlights cinema connections alongside actor/ambassador Kristen Stewart
  8. Luxury Unfiltered: The one question most luxury CEOs cannot answer
  9. Estée Lauder Cos., Jo Malone launch AI scent advisor
  10. Alexander McQueen tests new creative signatures in spring/summer 2026 preview
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

What luxury brands can learn from Taobao boutiques

December 16, 2019

An online customer service team does not just answer customer questions — it also works as a personal shopper and micro-influencer, mimicking today’s popular livestreamers in China. Image credit: Nodress Taobao Shop. Illustration: Haitong Zheng/Jing Daily An online customer service team does not just answer customer questions — it also works as a personal shopper and micro-influencer, mimicking today’s popular livestreamers in China. Image credit: Nodress Taobao Shop. Illustration: Haitong Zheng/Jing Daily

 

By a Luxury Daily columnist

By Zhuoxuan Peng

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Luxury automakers reveal new concepts, activations at Art Basel Miami
  2. Gucci revisits archival looks in pre-fall campaign
  3. CFDA bans fur from New York Fashion Week
  4. Versace announces exit of Dario Vitale as creative director
  5. Guerlain Spa to launch aboard Orient Express Sailing Yacht
  6. RH opens Detroit showroom
  7. Chanel spotlights cinema connections alongside actor/ambassador Kristen Stewart
  8. Luxury Unfiltered: The one question most luxury CEOs cannot answer
  9. Estée Lauder Cos., Jo Malone launch AI scent advisor
  10. Alexander McQueen tests new creative signatures in spring/summer 2026 preview
VIDEOS
More Videos

MORE IN Retail
RH opens Detroit showroom
France welcomes first Case Loewe location
Fendi reveals holiday window displays
Vhernier enters Asia with new store concept
Deloitte sees BFCM shopper turnout climb, Gen Z drives momentum
Selfridges lights up Oxford Street with interactive windows



RECENT ARTICLES
Luxury automakers reveal new concepts, activations at Art Basel Miami
Gucci revisits archival looks in pre-fall campaign
Follow @LuxuryDaily for the latest in luxury news

The Macallan hosts exclusive residency at Rosewood Baha Mar
RH opens Detroit showroom
Versace announces exit of Dario Vitale as creative director