Research
August 14, 2015
Exterior image of The Ritz-Carlton, Chicago
By Jen King
The Ritz-Carlton Hotel Company leads online conversation among hospitality brands in the United States, according to a new report by Engagement Labs.
{"ct":"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","iv":"310b401cf95a74350c884e5c648305e4","s":"fceafb4dd3e2da2e"}
Share your thoughts. Click here