Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"c5c0eeef4349e687bc71112af0e6ec56","s":"6fa943f37497da48"}
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