Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"9fface7093f67c7065fb4006aa7b981a","s":"24e47eac7deb725f"}
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