Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"31548714f54813cb871eeb439974c7ed","s":"04d9d9eb2feecab0"}
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