Financial services
May 20, 2020
Net income as percent of revenue of banks versus nonbank brands. Image courtesy of Forrester Research
By Dianna Dilworth
While banks have a history and a heritage of trust among affluent consumers, new companies are threatening their relevance and livelihood as they disrupt the institution.
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","iv":"bb6aa81a3ce40fd451e598da77a19ec3","s":"030d7529684ec4a3"}
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