Marketing
June 18, 2019
Neiman Marcus offered the best customer experience among multichannel retailers. Image credit: Neiman Marcus
By Sarah Ramirez
Brands across sectors are struggling to raise their standards for innovative customer experiences and enhance their offerings and services.
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","iv":"7af86d625373f7da9be09de145e31677","s":"690920e5e725b65d"}
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