Marketing
June 18, 2019
Neiman Marcus offered the best customer experience among multichannel retailers. Image credit: Neiman Marcus
By Sarah Ramirez
Brands across sectors are struggling to raise their standards for innovative customer experiences and enhance their offerings and services.
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","iv":"0740d9eb250412892c5345ca19141026","s":"be22e8b0255535e2"}
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