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Amazon Prime’s price increase could open door for rivals
March 17, 2014 By

Amazon’s recent decision to raise the cost of a Prime membership will test some of the limits of paid loyalty among its core audience and could open the door for rival Internet retailers.

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Nin hoa Sergei! Ciao Rumi! How was Aspen – bien?
March 14, 2014 By

Those with money to burn in North America, India and Brazil are more focused on experiences, while the Asian rich are still hell-bent on acquiring as many luxury goods as they can.

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How mobile helps cut costs
March 14, 2014 By

Proper communication with customers via mobile outreach would not only reduce marketers’ stress from the uncertainty, but also decrease the cost of lost productivity.

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What is Apple’s commerce and payments strategy?
March 13, 2014 By

Apple has made big leaps forward in the past by owning entire ecosystems, and the payments space has so many historically entrenched players that displacing them would be difficult.

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Why mobile is central to omnichannel customers
March 12, 2014 By

Consumers expect to engage before, during and after transactions with your brand. They will jump between online, in-store and mobile touch points and expect your brand to stay consistent with information, offers and service.

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Tips on simple and personalized mobile design
March 11, 2014 By

The increasing use of mobile has put pressure on marketers to understand the mobile experience and design their mobile marketplace to appeal to today’s shoppers.

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What retailers must do content-wise to adapt to the rapid shift to mobile
March 10, 2014 By

Many retailers have seen marketing efforts affected by the rapid shift to mobile. Specifically, they have seen open and click-through rates decrease over the last three years for two big reasons.

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New direction needed for mobile Web site performance
March 7, 2014 By

Organizations must avoid delivering heavy mobile sites with mainly unused content.

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Mobile for nonprofits: Ten tips to compete in a corporate world
March 6, 2014 By

As mobile now accounts for one out of every three digital media consumption minutes, the challenge for nonprofits is not just to “go mobile,” but to connect with people in new ways on mobile devices.

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Luxury brands need a search and social strategy for Pinterest
March 6, 2014 By

One of the best ways for luxury brands to attract affluent women using social media is Pinterest.

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Mobile innovation is headed for consumer engagement
March 5, 2014 By

Curved glass. Phones that measure physical activity. Wearable tech. Connected cars. I am all for the innovations that are making mobile technology a more integrated part of consumers’ lives.

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Social media conundrum: user experience vs. commercial need
March 4, 2014 By

By giving us a useful service for free, social media companies want something back. And it is our data that they want.

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The 3 Rs of mobile marketing
March 3, 2014 By

If your legacy systems cannot recognize your customers across channels and deliver relevant information and offers in real time, you are not positioned to succeed in mobile marketing.

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Going vertical while still staying open source will be key to Google winning Android wars
February 28, 2014 By

The problem is that Android is not controlled by one single manufacturer, not even Google, since it is open source software. So who then is going to win the Android war?

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What comes next after a mobile site
February 26, 2014 By

With Google’s attempts at mobile search engine optimization, brands and organizations must prepare for the next algorithm. Digital experiences that are not mobile-ready are going to get knocked off the search giant’s radar.

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Payments companies: Will mobile end the party?
February 25, 2014 By

Is mobile technology the silver bullet that has finally arrived which will change the rules and be a catalyst for redistribution of value creation from the payments players to the merchant segment?

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Key tips for creating a user-friendly shopping experience for mobile consumers
February 24, 2014 By

The degree to which customers are at home in your mobile store depends on how easily they can navigation and search from their phones or tablets.

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Facebook now owns the three most ubiquitous mobile apps in the world
February 21, 2014 By

Facebook now owns the world’s biggest social networking mobile app, photo-sharing mobile app and messaging mobile app.

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Mobile commerce becomes key player in omnichannel strategy
February 20, 2014 By

The retail world is evolving, and so are its marketing tactics. Today’s modern consumer is becoming more technologically savvy and retailers are finding that a progression towards omnichannel retailing is becoming more prevalent.

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3 fundamental components of every luxury brand’s operating system
February 19, 2014 By

Reaching out beyond the confines of the brand itself to deliver meaningful material at the right time and place is what sets truly successful luxury brands apart nowadays.

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Carriers blew their chance with mobile wallets. Next up: wearable wallets
February 19, 2014 By

As exciting as mobile phones are – and trust me, as a former CEO of a mobile banking and payment company, I have had a decade-long infatuation with the technology – I am here to say that I think mobile phones are not the sole future of payments at all.

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