Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"cff89a28bf8152efb4638b9ecf065dcd","s":"956b1b7e269f05af"}
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