Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"05d72d688817baee6374cde9af827819","s":"d3997e8551001258"}
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