Travel and hospitality
September 30, 2019
The Pierre is one of New York's most iconic hotels. Image credit: The Pierre
By Sarah Ramirez
NEW YORK – A client’s experience can be defined within the first 30 seconds of interaction with a brand, making first impressions pivotal.
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","iv":"7c336da5ca6260f5eec26951472b5b11","s":"3ae7c451351f83a8"}
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