Retail
April 13, 2022
Shoppers want the same level of customer service across channels. Image credit: Nuance
By Sarah Ramirez
Consumer loyalty is easier to lose than it is to gain, so brands and retailers need to ensure even minor interactions deliver quality customer experience.
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as8ntWIdAdvVUFT5iWlDem0CpwWUT7hMeilfMiaKhFzWWHYhvwOYTeUJ\/2SKcqBf54Rhmo5YGY4bM9l8HolJ2oqGEAmTrgzizbZed0\/jliSphImhP0RiknngQ5fGpbDswhRwMEBiseQBo3tXwUVe\/gd0hUcWQDB8DG3wLcR3P+MhzYoJTAk\/HKm1iQYaZ82+USoiZSvJd1P2T77KuT9+Rmm184y9nleRVGixqrXlif4bhm6G8N0gEX2\/WAgeITZP7Xv4aJutQvStRV5yS7+9NqIKSdbtb4gDHtUCg6sucKfqaspxbxqWF+hQ2k6eXKlWn3lNSnNLl1TpKtJI2WfPjPGyIcPoRqrdkPCpGWegkQhoY294LtUzSihC2mDKj\/chLY3OMUORXhXF1+sqBB2vXnW81EhqlWQxH\/965KV+HIQbmfybc56ln43y7Aflua\/Pw5Tmosr6GZbTCO9Xb\/7jVYJPaemDd0Dx2YhTVx91ipX5pR9RRQj1pWrgC1ZinnT5LQXXfFBc4pd35W6o2Tns8\/SjZ7ve8sHBuVq8TAbxfl\/f9zzK6tICeZaRxwlhSafsh7WQ17FZYC6Ce3UH5QhPm1tX\/ifHF0Ay+OAJtLRajCtkywpTMRAN4L\/yMB9lR\/ZkU1oUKNFmjNs4O3cwqxJT7mhAMx423dXGxNpA0d+iNAkwp2C2CBXFgQu2G8qAzaIw8p2d7qU3\/MgRpfOAKWsULZvU1AJhxIgEEfzz0X+lwopTSdcie0OvSMUeug\/2fRpw+Lf6Hve2NKxO9k5FD5cSmsHTK4U+UkR\/h55s5mexTOFz0uTuZPkxatg\/hiKSHoPMfwFX+MOf7yWLtPra4F95O0ZiIgkneMQRHzZ0ll0DX\/rsAyMaq1M0pyhgdMxxLkn8cWLR8hDth+vDcMD7yY7z42J1HtT+oFwhEuOjY1r3pcIxPZ\/2zv+auZraRm3K2HfLjQuVYqcpX+\/g0EXf40Q5y5fFNvnALZN3ZUWFltUlK916DiNRAbWXpNdAkAKt+jNtF4uy4MC\/GItECBN\/ZK8uL\/6bb9RP2dl95YI4W4SY2Dury8gdY7oAis72ikGu6m1hhal1Dd2gY0iw2ArAoYgJcMC4bETumWZ0l5Axh6x\/m30BxSFhfNuJzLha5udEC3OpfrqnLXKpcihOAxPrMrGoFCsHDGybDdICW2ZqucC0CG0TOKpUmeG1ukO11yDFkYRGHfMsviU\/DYtf8pzywYJv8MtdoQXDhXVSD+BuIDyb3aq0GEwHyIRgpRzknyGk177PBlo7YMkEJKcpppge8TgdUYTtvxMij0Ep5+BolzHD6Aeq2VW9eGpzDCGftkJ+G8Gv48zt0qTmY7CAq2c1MC4Da5mMzPSNFwKeaoMp57edITH6yhcPD7eKeoDvbLJ\/1dKFAaEJxks1hKyzBjXbggx1OgxnPPdVu6SBFBK86vtPH7Z2oaOxptcrBOf8dBIFZo85pqOiLk7F3mam4QdNhGfKExkTFY\/seFXBih8UJd3R5iIvQx3bYRNIAFmamrffa\/DAar\/bLbtNzXORmjzD+oeMDrOBnKcCl7AnRTUg8jvHoCO6jNu2AOdu5yOnEVeki4Xh8iWZncMXsvp6k4Fc1YscegWFWdIahrhuiD4k4rcq0gC2GMB4EXssVwg6zH2uqBgqkB\/ohHnR\/ippS2mVL13hR7534jLH\/+Jbl0jMhOHjS7mjOjWp2aA1u6bYL+v9sf3DPgOWXkV+v8ou80YJ4ub0keI\/tm2Qh0\/61gpY1Iqbh2iXO9jJxpOh2JmTpp5rQUfcHb0cixvNHBAKks5rHEJQjULp9NsFFycmhTbat+0H0\/ryn+1jKkoMNNR3qyL+jPaUVp5ro9gzOssfkxsYkP9Hq725IJlVlx65nyzOWUnbxv5M3DIwHXITBK+uGTceLO2oHuyTrSeTZRrarQAOFF5c+Duj3IuX5RTAEv7fkxHpUcnxvjQ9RWo5nTZr7d\/OH5bKyxiJ1gAd+pxUwhHN93XM5pO9PU2qRRNELHtakDcMNCcREmaGg\/2R7xU0wTY15ftJ9EZyWtHtqB4g2i7lTpgW4Mk0svTtTfxiFJhNf67EvS1FI5txOKaJXG+IZF7E8UUv2bgoEJb6\/qJbhBd3HxHiNdT5wCZuNnQoz\/0SsM6SgnbdBKHDCukMpV4TjqQVL6TvQMloFC04YNOJWuG1egQgOajQfJnqdAQOW94GmDuNvNMRrvNlrweJcv3SjrIyQ0l0JDXcllqcPnFW+VY6mp2KCXFi1kiuvDuciBZcZA3txBdH2qnlvIa4mXmgOEMF20woPV97X9DiHyVdAl3ZMhWUPMgmLf+pkFtCLNGK8B7RP9Db8koHyw+NK5Bni5X\/8i6CJ01saboeOr\/RhsTmnaynCNjtK0eqBJR+hjX4UaTMKKpLN3R4BUemkM1MZuuc2RdUieiKSWUPq92bMoWoap2YVQ5cfW8zVoVkkRAP7qoQPif7WPCs\/8BaW9OL2vRyOmrOE+cIoNndS1jBe5VATl88nyMNvAMqNV7F8fIpLX7mIrSsJrkuZlVC1VjtHzsYH5gCDxctVQ9LhgT5CgW3+HUChoYC1u3e7pV7rfdZPM63Rd3rmYpcVgsjY1ywWT1Ly5XJL3fJDy46oAlaQr9thlATZlg+aYEjt9WbSzUjuB5g++qtfq3JbaGukXpRkmYUh47BsRINdm7eM3\/ll90QmU3NpN7MrZ8aQn3KqPa5af930eMKO27H9Rc9HTZl76I0dJv7GI15+gUADlutissflwKjG7++RxT7qFr7KF4OHgAI6tLz5gqLl8H0bzbTUJFdI52FHMYdw99b6tGuvHBoumSiBr6XBMSwsZQUNF0bEe1zJ6SbOr0JpaKG+s5kzQt2Py61kqgyayYrzbKQwnvTAZaqHCNaH7k7iEmuhjADQy9uBGLTHtiK2BUZf7a96t3\/PMEkujFmLHketfU\/j4oh1UIoxEI5qeeDTX4ZgRAMJnhztUNEZP\/VTeBM8rQSJYfgy6Rid7HZsktRWXTM\/3wqrXo+9o7bJyWWGvd95olquAj5lCC8rFnc=","iv":"9b6a4e3c77af2ed4fcbcc38e94186c77","s":"0cce898724eb1231"}
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