Retail
April 13, 2022
Shoppers want the same level of customer service across channels. Image credit: Nuance
By Sarah Ramirez
Consumer loyalty is easier to lose than it is to gain, so brands and retailers need to ensure even minor interactions deliver quality customer experience.
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","iv":"40711ea5632668de9b07e007422fb7b1","s":"aed37b4a5e6ba751"}
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