Retail
April 13, 2022
Shoppers want the same level of customer service across channels. Image credit: Nuance
By Sarah Ramirez
Consumer loyalty is easier to lose than it is to gain, so brands and retailers need to ensure even minor interactions deliver quality customer experience.
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","iv":"7ff0c3fe938d79a921ab23c9b0a8f186","s":"28eb7524c6f83d5f"}
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