Multichannel
July 1, 2011
By Rachel Lamb
NEW YORK – Online retailer Zappos emphasizes that taking care of customers will build relationships and brand advocates in addition to the amount of transactions, according to an executive at Luxury Interactive.
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dxSXIwkeF0qup\/DOazYuOfryFkStDpccwEJHtoQ+Y1TgJ1qt8WGRl9x64YefgyG9R29b6xXcP9+sI148Nnl3mfmQPnDJ+h5Th\/VfzYFFbyKUY1fvMI4FgrudMTSjIW\/qQ7cQPRxc5rrrQVpe5VJtglchrlvlY0QocXLgftUfIdU2JbCq3AUriIFVdZXpQ5dYsjcnskKRjydFUPQLLkX\/Er7TA9PlLpXpDJVIKPIN9gP6XhgD4TKV3kREqy9wZseWiOdSflyYgEZRWUs7aCCVGS4HKErXGaUL5OO+FePL7Q1NT6ROrNDgLvOGuXFtdBGH0cMeWgQd\/js1tdZ8\/HndOhcSshLQP1w\/cAU6nbF7HvtCndfxdUHAIRfpZaDjPId+D1LPvLalUDPsZHbXr8An7cKHj1\/4bGGZk4yF87ESguWT\/5aXFlwD0EkDkQcWongDv4p4C\/lVwD6W4DSCNUUM46AN+gwcwU35grx6mugloUqpnMU7bOK0vgDZ3fMb+8Hv3p\/z92UYRibqmNat1j9WpT5dUZkcZR0Fy4DikA5SAaKxV0h4QU3CTxz0HdjYz0IwX6MC6rjRDua8QCKY4tgDOjmyYMPvpnG7eYvtlKHWnyb4ufZP1E9uIfJOTVRvxCAfvZwbrrr6qCXVKBO06Uz7kPSsfDDhmi3N+Bpz42PlEcRfqVzpgdHHlbblcoOTSrRWmDAwWas6btMSYXpdaY\/Xt1\/hASS88IMCodULHqKdJkmuPU70\/gSC47AyUr1SHBUM1D2ju2Li+OZDE+nuUT+4aixw5Bg9MJKeR8pzdY6yoCsyvx2iYhXfVCqKDCX7xYHeBMB+nebT56KEgHeymxpiFCpEQN\/TAmoelQsRyy\/zBu2OpQZd5ajKaCVuabO9pKwjn+VySHnMYnsuyUD9mHZ2bWAp\/Q1K6kHmCHwaH4AxIMOfRZoF4kV1q005uRWKpMx+38tyrIyjtAttXwTe5dh0LafmcVGJ4xZfU+xNwnkxCNJuuZSbe35DI7j6hrArOavxTMkW97jSfSAE95nqzvmfihVvJhlSvIljZrPo9gqtnFMMHJN8WrlqURcKio2O2iOE72eftyiXZsdADz6WBEWmnSSPCHnJl8HSBrRuUfy7AyElW8r8w+Dhh+rAIom93qwSvOnY75vH4D96esZiDt3fIdMXwxodpPwe9ReYeOh3KQ==","iv":"4add1359cbac15d6bd421dff182bad07","s":"c959e656f9f79822"}
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