Research
December 2, 2013
By Joe McCarthy
Fifty-one percent of United States consumers consult multiple channels when making purchases, compared to a global average of 67 percent, according to a new study released by Zendesk.
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","iv":"4fad63d9a880b93495f6b6e761b22488","s":"ea873a6edd1acd23"}
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