Research
December 2, 2013
By Joe McCarthy
Fifty-one percent of United States consumers consult multiple channels when making purchases, compared to a global average of 67 percent, according to a new study released by Zendesk.
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","iv":"ce06e9e4d4b5eed82b9598e7f04c665e","s":"8011874d870a86fa"}
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