Are high-end brands on too many low-end channels?

Published: May 4, 2011

Luxury consumers are presented with a barrage of media choices in which to connect with brands such as Facebook, Twitter, Tumblr, Web sites, phone numbers and YouTube accounts. At what point does it become too much?

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Marc Jacobs promotes marriage equality with storefront windows

Published: May 4, 2011

Apparel and accessories designer Marc Jacobs is taking a stance for marriage equality by teaming up with the Human Rights Campaign and unveiling a “New Yorkers for Marriage Equality Campaign” window display at the brand’s store in Manhattan.

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Dior goes against grain with one app per line

Published: May 4, 2011

French fashion house Christian Dior has recently released a fifth mobile application for Apple customers, but it is hard to tell if this multitude of apps is truly helping the brand or taking away from selling opportunities.

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Why mobile is a silver bullet for customer care

Published: May 4, 2011

The most obvious advantages of mobile are immediacy, intrusiveness and interactivity – all crucial in a customer-care context, according to a senior executive with history in direct and interactive marketing.

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Zegna attempts digital conquest with mystery allure

Published: May 3, 2011

Italian clothier Ermenegildo Zegna is attempting to pique consumers’ interest with a mystery microsite, Facebook posts and emails, but some experts are thinking that this confusing strategy is more slump than savvy.

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