Multichannel
June 26, 2013
By Erin Shea
NEW YORK – An Audi of America executive at Forrester Research’s Forum for Customer Experience Professionals East 2013 said that by redefining the employee experience, the brand was able to boost customer loyalty by 7.5 percent from 2009-2013.
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","iv":"4a20e258ab76c0332effb59c685d7c1f","s":"3c4aafdeff674800"}
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