Travel and hospitality


Starwood shakes up industry tradition through guest-decided check-in times

February 3, 2012

Starwood Hotels & Resorts is reinventing the way that consumers visit luxury hotels through increased loyalty offerings including 24-hour check-in and check-out, lifetime status and Starwood ambassadors for its most frequent guests.


Concordia disaster likely not negatively affecting the cruise industry

February 1, 2012

The cruise industry suffered a blow last month with the highly-publicized tragedy involving the cruise ship Costa Concordia. Are new offers dug up by the industry meant to make up for indifferent or scared customers?

Luxury Collection builds awareness through original film

January 30, 2012

Starwood Hotels & Resorts’ Luxury Collection is aiming to draw eyes to its properties through an original film called “Here” starring actress Agyness Deyn that debuted through a private screening and pushed through digital networks.

New York’s Ritz-Carlton Battery Park celebrates 10 years with themed promotions

January 27, 2012

New York’s Ritz-Carlton Battery Park hotel is celebrating its 10th anniversary by inviting previous guests and newcomers to create lifetime memories through a series of events and a special anniversary package.

Lifestyle Asset Group hits affluent second-home buyers with original equity model

January 25, 2012

Lifestyle Asset Group is aiming for an ultra-affluent group database for PortfolioOne, its second-home ownership model in which consumers can become homeowners with unrestricted use of luxury homes in multiple locations.

Windstar Cruises chooses 360-degree strategy to flaunt $18M fleet redesign

January 23, 2012

As part of an $18 million fleet redesign, Winstar Cruises has redesigned three of its main cruise ships to emphasize its motto, “180 Degrees from Ordinary,” that includes Web site, mail, social media, telephone and print marketing.

Four Seasons Private Residences restructures pricing options to get out of slump

January 19, 2012

The Four Seasons Private Residences in Denver has restructured its pricing system to help convince affluent consumers that a primary or second-home purchase is a good investment in today’s unstable economy.

Mandarin Oriental encourages romantic getaways with Valentine’s Day packages

January 18, 2012

Luxury hotel group Mandarin Oriental is looking to increase its mid-winter bookings at its New York locations with the debut of several Valentine’s Day packages aimed at creating romantic experiences.

78pc affluent consumers are on social media: Four Seasons Luxury Trend Report

January 17, 2012

The Four Seasons completed its inaugural Four Seasons Luxury Trend Report and is using the findings to analyze how affluent consumers are using digital media and how the brand can better aid them while they are staying at its properties.

Starwood setting up to dominate luxury travel in India

January 13, 2012

Starwood Hotels & Resorts is aiming to dominate the luxury travel market in India with plans to open 20 new properties in the country by 2016.