In-store
May 4, 2012
By Rachel Lamb
British department store Harrods sent its employees to take etiquette lessons in a move likely to push its sales team to the forefront of customer service and experience when affluent shoppers visit.
{"ct":"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","iv":"3e6c30edc53d61349d7b277ca48aac01","s":"e7880defa65518bc"}
Share your thoughts. Click here