Research
January 15, 2014
By Joe McCarthy
Half of the mobile sites examined in L2's latest China report offer click-to-call customer service and a quarter provide one-click email for customer service.
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","iv":"1cc4d9cf4559e8b398c0e21067f01136","s":"e2ce2d8e6d1a575c"}
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