Research
July 21, 2011
By Rachel Lamb
Luxury hotel chains Ritz-Carlton and the Four Seasons top the charts in overall customer satisfaction, according to a recent survey from J.D. Power and Associates.
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","iv":"7e99763d0cd8354c9a439c10478c1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