Marketers including Chanel, Prada and Ermenegildo Zegna were lauded by consumers not only for brand value, but for having the best customer experience in the business, according to a report by the Luxury Institute.
{"ct":"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","iv":"e6cf864d4715bc6735928ac5431f4451","s":"3b7800651e6de073"}