Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"3cc92fe5a2c6fd96248a751e82796169","s":"703ec4f78b16f5cf"}