Multichannel
July 31, 2014
Still from L2's omnichannel report video
By Joe McCarthy
Not long ago retailers were afraid that showrooming would gut in-store profits, but now the implications of the trend seem to have reversed, according to a new report by L2 and RichRelevance.
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K8bRMLGDslwtQj1gLgis+oWeLceJ7PeFUy8ak9LSp2BV\/Mjp5l6iR4MnSaHbD\/Y4uOj3ZsBhHXQzdyjbmObYZHu0eUeKH4cApXdQroFIzJhA5pik49hX+MHOICxoni+l3v3sD04wSsfLYpbPyAEcbW072\/R7Dyr+cNw+e80rVv7D3vNXFKeoCfH1+TTQNgoJLDs\/VpAes2z\/obX\/MwLjFfskPmOGjwn0Q3INpZfM3W\/kZtwjMSr9vHI2rMotxfpyf6v0aRYldYk07FjjNOD\/G1smG7q455OyQSqBTfrxNwea\/2XJPGw\/QRp8XrAJ9vCWLbz3N1ojXeikAT\/UNP43A4Q3cpOmU45jpuoPTFT7GA3nfJuwSAzRcDITKhj8hgcaHyDfN7tZhAEd3WDln5F1NhD6n28E79LWNDpbPvzxvXfHqcFSfGNoVOfWZvcIpMia9sshjtjZhTzIuojKV+ohXG6EQzQq9Ra8cROuGCwoEfPn5P2l9eV9\/IN1Hs3wI+ASy0yyWw5v0hOqBOwfMVNnehkbRguGBDiefMTuo2HG+S9oddGZbBoA6DZTBswC3qpWn3sSdOTCy1SqVcPfcqf9IQDlAiRh5NlZnHXIK7RJqjoYqPmGd0KcWduGUT4JrrGnBnEVCeMNQGVyNXcaOa+lvAUBy32x+FW+WSrM2IhwWWxq1nog5zDrIUnz8s0VgRffglq2NfWbV\/m01Lm7OgRVy5G0QCMeD4EzUDKWgEhrEaHxt5DWL6oysG0BzYUgNCR8fmS1w5gKWalDCQ7w5J7aeM7maxu2zlTDL8UfEvo\/oa1SkwiTDtivy9B6m+bVVN0ZMjsHaS4RRab5WNTNGwdQB+5PhQiT6XiE2qSV51sCHpMgE4PoY3yr3cEarHs82ZEAYduLOmIw345cikhYUJCkCAcKQRMW3jCy2l8xIZPxrgRvvBvoRIYM0rF0W9tH8JQc6G\/Hrxvb9GCfV\/yha12Qi6EAoXqYXpt2wbnU98ZQ5qvigg1aXo8QDPlqXmIs\/8fFtfAF5LD1ZGQQxOv+2Aov5ryObCXZyMraJWb\/lUydoIODitd\/KT8aKZzm+mexniaXucAZluQJ62fVZHrPRG\/dH0q7R6gylAI1gbRxxDbEHP836GniXKzut\/vf2kf6W\/sctrAP6obkS9l78ojqxwwyxRtUvIKT4DsXXKBLIRMqdDX80IAEdRlwVSdS5dOq22D4aYJqzznf4gpLODrYZQSTxWD4F5NCUT64BNtN\/yBbO2bQe0JxB8Db644dnwECdU7LfQgBkddtJm2zhLZ+EVsgHDqcXeInJOWXwsPs\/Ydd1kLNMdDoXYYksiLdxN1I3xtznCpS1f7awinOmlAED8t7KDJRdjjQYCot7CAW2UFibqvP2vOLkm+Qw4OynF8nUTScjB5WiJV2uBXjtW1eM0McKhza3MjGDX+Yq1hbwWIL7ennRuGQK8qzfcicajGIfRsCeY7dVKSpKSLlS3Q6f+QJgjCZKfnpvqwsySLXKYEy8L0kIEef7tfRZdi6WFQC3LvwwdGdaS6ILCacYDeIvkRVf6\/g\/gycHdffRwliRwSYLhQdtYGOvSSy6ez0wShMdw5bcUc8jvxBdq9m5\/y8HEIBimcxm0Lq076vk59BDd1Z8ZBpzrTq+NQ3ghO9diHlaEzBP2Jw2LaqZ38U\/yB8F\/ZTDi3ZJhnO7unPKOOiABBpbh5LqDUW9tjHPDCy5UZ5rj7hc1CqlB+pFZbSqdW0iRSkCdRqHT\/SNMC2K1WoNeJghNJPaum+4TqS7rii6J70xQ+2\/Oj1LQ5T0k6yhyAstcgsEfo8pMeEQl50BOyT0ffu6z82mam1o+b4g9fdmP8409vJ+e+He7BC8PO0EVckeJu\/BrB3xVxg2cur\/uPMh+aurWhnXr3u5\/0F83oCRqIXCfrQ+bWl8QDkttNqnheU6TqM794AnUGuTsnW0osnopgfMhANrhabasWu7qtM2HZUEwdHKaWxx2bbwR64r6XkVxaqPbShGzdx7agfnKfdjVUf67kqQiopJu07rWk29mKXmS\/am+qiHjmaxUK6iwsYdKXjYNjM0sdDtJQtqopegX2oknZBvl+6fFFtZkd57jiaPru+ZAT4TM9t3kZ8iBi5EYCtcH0\/DvZaZMZStDZK0QSQEgZQRphHhAx9MnZVSsYihQhpR22QVI91h6vYgbkD17XB3iUuF6DgIwSOB5rxuFwk6IvhLuNS0bIDK2Fcde42qV1KQeK2BTvbKWE+Air9JEscNeJ7Pm\/HqCdIm+7nQ4H8FmxLlFOVEC95BdtkxdIYSEjZOnhJyTRjw9HriwdHc3e\/BJ2C0g1L6oNXnHwaxv9I6MU7pKCKIPnyvMq53M9nQzr4l8LrcQk1mkEMssQ6AKr0aBsluc1tHJmAyHadEGTap+Y8SeLG1S7k42XAlDS2q1NJOG\/KN6rRQC8iJA8S8Y3j648u6dERQKmnr5smZ8SpP0iMy7ZbFLYsCz\/hiWnnCYjbmzhfrd1mjBkvpeB5NJolLXcxNZo9fVkTLE901DqhkkpluN0ylXZHdmLVJ3cRyoVQa\/83FsOzS2rznMOMsU6uekUNF\/BBicaA09pxMSSKw98dUBh+v8BPM1LHgxo8m3XbkE\/3J3mR1JypXSwqCX4qKng2QuwY1jdXDbsQSnRQP6Xd8lOauetcYbRHF3VLtSBWdi9Rv1Szyeh3SgINzCofEodByFfKT+Qn9f50vUklAv\/ufQ2ztXB0D\/0cC5RgFeOgP0egrKqxTsBQfFiWfgY7ofwoYL48UWkq2xq37guPdDvpZmTHZwMgEAjl2lTTHZ91gRehgZRNzH7C\/NLcpxyZOvkq6preE8Zr5b5twLyTXapNC81Ix448rin23r6\/t6rBTWsIilXkOU2Ez\/rXtVx5xPvUEuhr+OSZI2CdIZywmgUXmCcSxEeZEHuANl7sEnY\/VA+WPdBdV3LYIRo6U7YX95v7GsTDkotfnxusVunffocna8VFgBSsSQzChp7gVZtPGtD\/ITgwI8UAG2KL5zE53iRZAtb7GUfqOxiyjagBVW80LJBYZVZREurf6kIN2kMLEDbYGS3dlYM37\/vz6Ri9KOMsBy6BYPpBbPkTUi26dXdFPZ41anZet\/b+CzCa7P6AReRQ+DcFiNvTH+tj5j49gFtO5BSfC4mZ2Japsc5+RVHsIcOoFbmmKvSE9qAiu08OanJ\/Un0MylEspyALuWHS6Xxs0dbQWXARP3thbcQnZfCAourkGkqu3YqEx9zEGg3IRj+YnIbg\/zqfcEuIeAHJCy7s3AGaTSpCG02LQr3V3uMJTYAT+js16cMbn6wT1uzZELOsbvERE3JCqqX1\/cZD5YW\/g36MXMEon08zaLnqg1ZjaZsm2op+c3ZibaxY1oPVlGT3WlkKxt2zmHvH1VLAgzjEApAj0OPpt2TRX1FECXN1\/Ket1yb9QJScLGrJlQ0bocOBR7FiWc3+TGjaPkrgNxQ0zxhSTVUr2SOpKSdINGP0+w4tEEbLZH\/h1l1EUjHiPKqJj3yAUOHb5DicHyqJlSxZpQNv6QSr3c8MPGQ4YT\/l0WQDg+zdTTT1xUAyMy0ev2ZGpK7bcCyxgMcTUUqSvkE4hCJ7uTvnCvZHk1hGCCLmErIjQubtm5okks1hcqAo2dzzVj2py6VvQBS6rQ0D0+O6YCWFFpl535hJOKa2TTdnJ9N01LWFwikwsohpMNyqJK7S6PA\/UApRQEJBvkIYvunGgLYFlUKSRJdxeMfBHW2xrYkOG4ohDGFInKcxhFrbkfK8jQn\/HpYCwrNndLIhpLBH3O8BWbbICRwwX1Ow5uK4EkmVeKvjfAmcfKUsaD2sXRr0AjUxzw3VTpf63kSwVLtZIViTsFWvoHVUpxcJNSkyjZhWC7ELV1HwWioCwQu5p\/mo2gDKVFiFYAb0U7gZFW6rvQtif+J48mA+rtgxAWsb\/YT1Cmia75Zkxw4kKAQYrm3hxi1PFNiPtFpVe4kRkitmn10N14E5ZPyF9A6nPjWku8yl0qVquECWYH6jC3Te5y2xxGR7mQpPk4Z8A9i6599cxYZhxwU4WrwA7erHN8T9NrPVyYTfYryKcQCjcTRnHQvLhaV71FMJP+D2r4uvxJ0dmDyX45WMp2lEx3nYq6wY4xgpJv8IXhN2oly6vxVGZkuFP3HHH9EuXLfy+Tvagh3OTcOB7vq4z21Ob30t\/5yK6DfrUSlT8aOu1rfsqvDVg+v7HtzbtZkDiRmR3ljBCc62h8d2WmRCSHS+WwG8u2fZuFbTHWcK8h5RND28CVN8kxcIQXuKM8n670BGJLp2V2mmzhS287kwrW\/T49465evMWWlTVv99\/QILGDMcSeJgne7C7ywCpL3tUqq4kvmFtdP+kbDWunYsh3iEThc7fGNfs3O9fPZ7CL8aIERj3b58PBZsWlIyqsJuvQUgk82zv4flFEuGHLPeodeKSY7bxU9+c4+kyweiUww8GFpsUkw6Qrok+XqcpH7BaXZhhbCiWK4XSjuvJqNjvwFZUVRQtN\/Injug9zMOXmyJrYzUt7LM4IvXJjMZLhIi34HyIFysNYr6aB0KSXbTZBCXBH8C+eaQpSwNHIDvTWimtJX5nHlj5tmAdZ6u4jQB+W84i70nAebc6h9vCI+GT9SwA5VWdECYr3Ant7MXXGHMoWa0Ockg3gUdx2GTwDmo\/Do73Ot4\/+Wz1UYI82gyzVXeEgSSGjAwYs0aKTHVO9UOiCPC3PjxpoUgf6zg9dFrDgKSIdAgnznaOucxbev7QXlhmAgVpda6GkHNuGILtcfiwiPjx\/pOrHiDlsoXuQkN\/1zNmRv01EfnxE1DkYU3kNrnBU5BPyGxJK011O24m2uujRdB85jhkFcPEl+3qF5eigto9xCf1nzdqi2AKqQdmJOs9HqQVAcyIGSloV6vzwa4gFUPfHESl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